Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Integration Developer (Workfront Fusion)

Company: LeapPoint

Location: Washington DC

Posted Nov 20, 2024

LeapPoint is a digital advisory firm specializing in connecting people processes and technology across the Adobe Experience Cloud ecosystem. As an Adobe Gold Solution Partner, they offer expertise in Adobe-related implementations and integrations. The company is part of Omnicom Precision Marketing Group and offers a telecommute work-from-home position as a SaaS Integration Workfront Fusion Developer. The role involves developing innovative solutions, designing and deploying integrations, and providing expert knowledge on APIs. The company values collaboration, learning, and customer focus, with a unique environment that requires versatility and adaptability.

Cook

Company: Sodexo

Location: Washington, DC

Posted Nov 20, 2024

Sodexo is offering a full-time Cook position at MEDSTAR WASHINGTON HOSPITAL CENTER with varying shifts and competitive pay ranging from $7.25 to $19.50 per hour. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. Successful candidates should be team-oriented, adaptable, reliable, and committed to maintaining a healthy/safe working environment. Sodexo provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Teachers at City Ridge KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 20, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking teachers to join their team. They offer a variety of early education and child care options, aiming to pave the way for children's lifelong learning journey. Teachers will implement KinderCare's curriculum, create a nurturing environment, and partner with parents. Benefits include competitive pay, discounted child care, medical, dental, and vision coverage, and support for mental health and personal growth. KinderCare is an Equal Opportunity employer, committed to diversity and inclusion.

Territory Account Executive - Northeast

Company: DoorDash

Location: Washington, DC

Posted Nov 20, 2024

DoorDash is seeking a Regional Merchant Lead (Outside Sales Representative) with at least 2+ years of experience in closing sales roles. The role involves new restaurant acquisition, selling products and services, and uncovering restaurant pain points. The successful candidate will have a passion for SMB businesses and the restaurant industry, excel in a transactional deal cycle, and have experience selling multi-product solutions. This is a hybrid role with up to 50% travel. DoorDash offers a comprehensive benefits package and is committed to diversity and inclusion.

Research Analyst

Company: YouGov

Location: Washington DC

Posted Nov 20, 2024

The job description is for a role at YouGov, a global online research company. The job requires a strong understanding of the company's values and mission. The company offers a range of benefits, including paid vacation, holidays, and sick days, as well as flexible working arrangements.

Maintenance Manager- General/Multi-site

Company: KETTLER

Location: Washington, DC

Posted Nov 20, 2024

KETTLER is seeking a General Maintenance Manager for their community at Chase and Coda on Bryant Street in Washington, DC. The role involves overseeing all maintenance operations, managing staff, and ensuring high resident satisfaction. Responsibilities include coordinating repairs, managing budgets, maintaining records, and conducting safety meetings. The ideal candidate should have 4+ years of maintenance experience, 2+ years of supervisory experience, and expertise in various areas of maintenance. They must possess a valid driver's license, live within 30 minutes of the property, and have excellent communication skills.

Medical Laboratory Scientist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 20, 2024

The Medical Laboratory Scientist (MLS) role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to moderate and high complexity. The MLS evaluates quality control, instrument, and result data, and correlates lab results to patients' clinical conditions. Other duties include documentation, compliance with regulations, customer service, and overseeing QA activities. Basic qualifications require a bachelor's degree, MLS certificate, and basic life support certification. Preferred qualifications include two years of experience and successful completion of an accredited MLS/MT program.

Senior Software Engineer - Development (FrontEnd)

Company: Kyndryl

Location: Washington DC

Posted Nov 20, 2024

Kyndryl is a company that values innovation, inclusivity, and employee growth. They are looking for talented Frontend Software Engineers to join their team and work on building a more equitable world. The company offers a range of benefits, including a comprehensive benefits package, paid leave, and opportunities for professional development.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 20, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Director of Loan Review (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 20, 2024

Fannie Mae is seeking a Director for Enterprise SF Risk - Risk Management. The role involves leading efforts to develop and implement strategic plans for assessing and identifying potential risks to the company's reputation, safety, security, and financial success. The successful candidate will direct a team responsible for determining business areas that pose potential risks, evaluate the impact of proposed risks, and oversee information monitoring processes to reduce risk. They will also drive the implementation of business strategies to succeed in a rapidly evolving environment. Qualifications include a minimum of 8 years of risk, audit, or regulatory experience, experience leading and managing teams, and experience in credit underwriting to support risk oversight activities. A Bachelor's degree or equivalent is required, with a Master's degree preferred. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Desktop Support Technician

Company: Leidos

Location: Washington, DC

Posted Nov 20, 2024

Leidos, a FORTUNE 500 company, is seeking a Desktop Support Technician for Joint Base Anacostia-Bolling, Washington DC. The role involves providing support, repair, and installation for hardware and software, with a focus on a Windows 11 environment. The successful candidate will lead a team, deliver high-quality customer service, and ensure adherence to best practices. They will also collaborate with other technical staff, manage projects, and participate in IT Service Management using Remedy and ServiceNow. Basic qualifications include a high school diploma, 5+ years of relevant experience, DoD-8140 IAT Level 2 certification, and a DoD Secret Security Clearance.

Nurse Practitioner FNP or Physician Assistant PA-C

Company: Lee Company

Location: Washington, DC

Posted Nov 20, 2024

DispatchHealth is hiring Nurse Practitioners and Physician Assistants with acute care experience for their growing team in Washington DC. The role involves delivering comprehensive health assessments, diagnosing and treating complex illnesses, and providing therapeutic interventions in patients' homes. The company values high-quality care, value of delivery model, and patient appreciation. They offer a competitive benefits package and encourage professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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