Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Supervisory Recreation Specialist - Liberty Center

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 14, 2024

The text discusses a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). This role involves providing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. Key requirements include meeting Federal Employment suitability standards, obtaining certifications in First Aid and CPR, possessing a valid driver's license, and having a degree in Recreation or equivalent specialized experience. The role demands strong leadership, communication skills, and the ability to operate computer software. Benefits of a federal career are also highlighted.

Vocational Rehabilitation Counselor

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Lakewood, Washington Lakewood, Washington

Posted Nov 13, 2024

Vocational Rehabilitation Counselors (VRCs) offer comprehensive rehabilitation, counseling, and case management services to disabled veterans and eligible individuals. Their primary goal is to assist veterans in finding employment and becoming more independent in daily life. The role requires U.S. citizenship, a master's degree in relevant fields, and either a supervised internship or post-master's experience in vocational rehabilitation. Qualified applicants may be promoted to the full performance level (GS-12) without further competition.

HR Specialist, HR Technology

Company: FINRA

Location: Washington DC

Posted Nov 14, 2024

The job description is for an HR Specialist HR Technology position at FINRA. The job involves supporting the coordination configuration and administration of HRIS business processes, providing technical support, and collaborating with the Technology team. The job also requires a bachelor's degree and a minimum of three years of HRIS experience.

Project Manager - Acquisition (Federal Agency)

Company: Aalis Management Consulting

Location: Washington DC

Posted Nov 14, 2024

Aalis Management Consulting is a service-disabled veteran-owned small business seeking a project manager with strong technical skills and experience in government acquisitions. The ideal candidate will have a bachelor's degree and at least 10 years of experience in quality management and project planning.

Channels Business Development Manager - Federal Agencies

Company: Sonar

Location: Washington DC

Posted Nov 14, 2024

Sonar is a company that helps organizations achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. The company has a strong focus on innovation, teamwork, and continuous learning, and values a safe work culture, work-life balance, and diversity.

Maintenance Mechanic General Supervisor

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The text describes a job position for a Maintenance Mechanic General Supervisor in the Architect of the Capitol (AOC), specifically in the Superintendent, Library Buildings and Grounds division. The role involves supervising various trades and crafts in construction, renovation, installation, and maintenance projects. The position requires relevant experience, analytical skills, and knowledge of facilities management and building systems. No specific educational requirement is mentioned. Veterans are encouraged to apply, and veterans' preference is given. The job also involves a drug test, criminal record check, and E-Verify process. The Architect of the Capitol is an Equal Opportunity Employer.

Project Manager - (Onsite - REF1559H)

Company: Citizant

Location: Washington DC

Posted Nov 14, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in data management, architecture, and program management. The company is looking for a project manager to oversee various initiatives, including data governance, inventory, and architecture development.

Supervisory Information Technology Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Seattle, Washington Seattle, Washington

Posted Nov 14, 2024

The text provides information about a job opening in the Department of Justice, detailing the requirements, qualifications, and benefits of the position. It mentions the need for U.S. citizenship, satisfactory pre-employment checks, and completion of a probationary period. Specialized experience in technical and analytical assistance is required, along with basic competencies like attention to detail, customer service, oral communication, and problem-solving. The text also covers eligibility for ICTAP and CTAP programs, potential recruitment incentives, and the comprehensive benefits package offered by the Department of Justice.

Help Desk Support Specialist

Company: FINRA

Location: Washington DC

Posted Nov 14, 2024

The job description is for a Help Desk Support Specialist who will provide quality desktop support to end users, including complex support for hardware, software, printing, and applications. The job requires a bachelor's degree in Computer Science or related field, with at least two years of related experience or equivalent training and/or work experience.

SENIOR OFFICER-CHIEF INFORMATION SECURITY OFFICER

Company: Other Agencies and Independent Organizations - Securities and Exchange Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for a Senior Officer-Chief Information Security Officer in the Office of Information Technology, Washington, DC. The position is open to US citizens only. Requirements include being a US citizen, passing a pre-employment security investigation, and possibly drug testing. The appointment is a term position not-to-exceed 4 years, with potential extension. The role involves overseeing a large-scale information security program, demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Qualifications include at least one year of specialized experience equivalent to GS/SK-14 level.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Nov 14, 2024

Brilliant Earth is hiring a Jewelry Consultant in Washington DC. The ideal candidate will work a full-time schedule, including weekend days, and will be responsible for guiding customers through the sales process, managing sales leads, and providing a luxury customer experience. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Talent Acquisition Advisor

Company: Choice Hotels International

Location: Washington DC

Posted Nov 14, 2024

Choice Hotels is looking for a Senior Talent Acquisition Advisor to lead the full cycle recruiting process, identifying and securing top-tier talent. The role requires a hunter for talent with industry knowledge, communication, and organizational skills. The company offers a competitive salary range of $95,000 to $110,000 and a comprehensive benefits program.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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