Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Barista - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

Ned's Club Washington DC is seeking baristas to join their team. The club, located in a neoclassical building with views of the White House, US Treasury, and Washington Monument, offers a range of hot and cold drinks. Baristas will prepare and serve drinks, provide exceptional customer service, and maintain a clean, safe environment. Benefits include a competitive salary, insurance, complimentary meals, and opportunities for career development.

Programmatic Sales Manager, DC

Company: Wunderkind

Location: Washington, DC

Posted Nov 08, 2024

Wunderkind, a company that has driven growth for numerous retailers and eCommerce businesses, is seeking a Programmatic Sales Manager. This role involves evangelizing Wunderkind's display and video inventory to programmatic buyers, managing relationships with agency partners, and maximizing campaign performance. The ideal candidate will have a BA/BS degree, at least 3+ years of online advertising sales experience, and expertise in programmatic ad campaigns. Wunderkind offers a high-growth environment, competitive salary, and a strong commitment to company culture, community, and work-life balance.

Associate Manager, Test Development

Company: Center for Applied Linguistics

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Associate Manager Test Development position at the Center for Applied Linguistics. The role involves managing the creation and refinement of test items for large-scale English language assessments, working with cross-functional teams, and ensuring the development of high-quality test items.

Sonographer

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The job involves providing ultrasound imaging services to patients, preparing rooms and equipment, and ensuring high-quality testing. Responsibilities include performing procedures, developing films, and maintaining patient confidentiality. The role requires knowledge of growth and development principles for age-specific patient care. Essential duties encompass diagnostic testing, computer system operation, customer service, patient and employee safety, general behavior, and regulatory adherence. Basic qualifications include a high school diploma, relevant certifications, and experience in a hospital setting. Preferred qualifications include prior ultrasound experience.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Nov 09, 2024

PNC is seeking a Personal Banker for its Shephard Park branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. No degree is required, but related experience or product knowledge is needed. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary ranges from $44,720.00 to $67,600.00.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The text describes a job opening for a position in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC). The role involves supporting the Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The incumbent will be responsible for direct customer service, data entry, organizing events, and managing special activities. The position requires experience in these areas, a pleasant attitude, and the ability to work independently. The role involves handling cash transactions and may require nights, weekends, and holidays. The salary is dependent on experience and education, and participation in Direct Deposit is mandatory. The position is part of a drug-free federal workplace. Benefits include a comprehensive package designed to make a federal career rewarding.

Conflicts Analyst

Company: Crowell & Moring

Location: Washington DC

Posted Nov 08, 2024

The job description is for a Conflicts Analyst at Crowell amp Moring LLP, an international law firm. The role involves analyzing information, reviewing conflict of interest reports, and assisting with resolution strategies. The firm offers a competitive compensation and comprehensive benefits package.

Attorney Advisor (Public Notice Flyer)

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

The Office of the Secretary, Office of the General Counsel, Office of the Chief Counsel for the Minority Business Development Agency (OCC-MBDA) within the Department of Commerce is seeking dedicated, equity-focused attorneys. The role involves providing legal and policy guidance to advance the growth and global competitiveness of minority business enterprises. Requirements include U.S. citizenship, federal employment suitability, passing a background investigation, a 2-year trial period, and bar membership in one of the 50 states, Washington D.C., Puerto Rico, or the U.S. Virgin Islands. Applicants should have a Juris Doctor (J.D.) degree, bar membership, and experience in federal financial assistance law, DEIA, contracts law, administrative law, constitutional law, entrepreneurship, or small business issues. Strong research, writing, analytical, and communication skills are required. The salary and level of supervision will be determined based on the applicant's experience and expertise.

Lead Recreation Assistant Fitness

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

The text describes a job opening for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC). The role involves managing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. Key requirements include cash handling experience, proficiency in point of sales systems, strong organizational skills, a customer-oriented personality, and the ability to communicate effectively. The position necessitates physical capabilities such as standing, bending, stooping, walking, and lifting up to 50 pounds. The role also requires obtaining CPR, AED, and first aid certification within 90 days of appointment. The job is based at Naval Base Kitsap and involves a specific work schedule.

Associate Sales Engineer

Company: Microstrategy

Location: Washington DC

Posted Nov 08, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, creativity, and excellence, and is looking for an Associate Sales Engineer to join their team.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, computer data entry, and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Decision Analytics Associate Consultant - Health Plan

Company: ZS

Location: Washington DC

Posted Nov 08, 2024

ZS is a management consulting and technology firm that values its people and partners with clients to develop custom solutions. The company offers a comprehensive total rewards package and a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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