Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

SAP Complex Project Manager

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting with opportunities to work on hybrid cloud and AI projects globally, collaborate with industry leaders, and leverage IBM's technology platforms. The role emphasizes leadership in SAP project management, cross-functional teamwork, and client success. Benefits include professional growth, training access, and a supportive work environment with global networking opportunities.

Senior Fullstack Developer (Python)

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ satisfied clients and high ratings. They seek a Senior Fullstack Python Developer for a remote, long-term role with competitive pay and growth prospects.

Senior Ruby on Rails Developer

Company: Proxify

Location: Remote

Posted Dec 22, 2025

Proxify connects developers globally with positive opportunities, offering trusted support and career growth through successful client collaborations and competitive roles.

Software Manager Exchange

Company: GHX

Location: Louisville

Posted Dec 22, 2025

The role involves leading a development team, designing technical roadmaps, and mentoring peers in an Agile environment using technologies like Angular and Java on AWS.

Senior Fullstack (MERN) Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ happy clients and 5000+ trusted developers. They seek a Senior Fullstack Developer with MERN expertise, offering competitive pay, flexible hours, and career growth.

Senior Design Manager - Reporting

Company: HubSpot

Location: Remote

Posted Dec 22, 2025

This job description highlights a mission-driven UX role at HubSpot, emphasizing collaboration, product innovation, and fostering inclusive teams. It outlines opportunities to shape product strategy, work on impactful projects, and contribute to a psychologically safe work environment with competitive compensation.

Senior React Native Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ satisfied clients and 5000+ trusted developers. The job offers a Senior React Native Developer role with competitive compensation, flexible work hours, and career growth prospects.

Relationship Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

The text outlines job responsibilities focused on client relationship management, account growth, consulting, project management, and industry expertise. It emphasizes skills like relationship building, data-driven decision making, and proficiency with digital tools. Requirements include interpersonal skills, analytical thinking, and adaptability in a remote work environment.

Senior SAP Application Integration Consultant

Company: IBM

Location: Cairo, EG

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration, emphasizing hybrid cloud and AI solutions. It highlights the SAP Integration Manager role, requiring expertise in SAP S4HANA processes and cross-functional integration, along with leadership and analytical skills. The company promotes growth, empathy, and innovation in its culture.

Key Account Director

Company: Nearform

Location: UK

Posted Dec 22, 2025

This job posting highlights a permanent remote Key Account Director role in the UK with Nearform, a company specializing in AI and digital solutions. The position involves managing strategic enterprise accounts, driving growth, and collaborating with delivery teams. Benefits include remote work flexibility, competitive compensation, and a supportive company culture focused on innovation and inclusivity.

Operations Specialist

Company: Justlife

Location: Egypt

Posted Dec 22, 2025

Justlife is seeking Operations Specialists to join their fast-growing Dubai-based startup, offering flexible hours, career growth, and unique perks like free services and team-building activities.

Security Consultant - Threat Intel / Threat Hunt

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting focused on cybersecurity roles involving threat detection, incident response, and research. It highlights opportunities for professional growth, collaboration with global clients, and the use of advanced technologies. Requirements include a bachelor's degree, cybersecurity experience, and technical skills in threat hunting and analysis.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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