Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Practice Manager - Professional Services

Company: ExtraHop

Location: USA

Posted Dec 13, 2025

The Practice Manager role emphasizes customer success and collaboration with sales teams, managing a team of architects, and offering a competitive salary range of $160k-$175k plus bonuses.

Staff Financial Analyst - Corporate Finance

Company: Mozilla

Location: UK,Canada

Posted Dec 13, 2025

Mozilla seeks a Corporate Financial Analyst to drive financial planning and reporting, offering competitive benefits and a mission-driven environment. The role involves strategic analysis, automation, and collaboration across teams, with emphasis on innovation and impact. The company highlights its commitment to diversity, equity, and open internet principles.

Solutions Consultant

Company: Figma

Location: USA

Posted Dec 13, 2025

Figma seeks a Solutions Consultant to drive enterprise growth, focusing on technical expertise, customer collaboration, and security. The role offers competitive compensation, remote flexibility, and professional development opportunities.

Senior React Native Engineer

Company: Nearform

Location: UK

Posted Dec 13, 2025

A 6-month remote contract for a Senior React Native Engineer at Nearform, offering collaboration with top companies and opportunities to build innovative AI solutions. Responsibilities include designing applications, optimizing performance, and working in agile environments. The process includes a technical assessment and interview with a Hiring Manager.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Dec 13, 2025

Sunbit is a fast-growing fintech company offering financial technology solutions with AI-driven platforms focused on customer service, inclusion, and transparency. They seek a Principal Product Designer to lead strategic design initiatives while providing competitive benefits and a people-first culture.

Vice President of Product Management

Company: Modern Health

Location: USA

Posted Dec 13, 2025

This job description outlines a senior product management role with responsibilities spanning cross-functional collaboration, strategic vision, and team leadership. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic startup environment.

Account Coordinator - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 13, 2025

MissionWired supports nonprofits with innovative fundraising strategies, emphasizing social impact and diversity. They offer competitive benefits and remote work, seeking an Account Coordinator.

Enterprise Solutions Engineer (PST)

Company: Lumos

Location: USA

Posted Dec 13, 2025

This job description outlines the role of an Enterprise Solutions Engineer at Lumos, emphasizing technical expertise, cross-functional collaboration, and scaling go-to-market initiatives. It highlights required experience in B2B SaaS, complex enterprise deals, and customer-centric approaches, while also mentioning company values and a competitive pay range.

Creator Outreach Associate (Japanese Fluency)

Company: Twitch

Location: USA

Posted Dec 13, 2025

This job posting seeks bilingual Creator Outreach Associate Contractors for Twitch to identify and onboard emerging talent. The role requires fluency in Japanese, knowledge of creator trends, and a passion for livestreaming. Candidates must demonstrate determination, organizational skills, and the ability to support creators' success on the platform.

AVP Sales

Company: Zafran.io

Location: USA

Posted Dec 13, 2025

The job description highlights a leadership role in sales growth, company mission to secure cybersecurity, and opportunities in a fast-growing startup environment with a focus on innovation and team development.

Partner Sales Director - Global System Integrator (GSI)

Company: Canonical

Location: Anywhere

Posted Dec 13, 2025

Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting Ubuntu's adoption in cloud, AI, and IoT. The text emphasizes growth opportunities, partnership roles, and a distributed work environment with benefits like travel allowances and professional development.

Staff Financial Analyst - Corporate Finance

Company: Mozilla

Location: USA

Posted Dec 13, 2025

Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, along with a job opportunity for a Corporate Financial Analyst requiring expertise in financial modeling and strategic planning. The role emphasizes collaboration, automation, and impactful reporting to advance Mozilla's vision of a healthier internet.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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