Customer Success Manager Jobs

1,122,295 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Full Stack Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers career growth opportunities in a supportive work environment with benefits like training programs, flexible working arrangements, and industry certifications. The role involves contributing to cloud development projects and working with diverse teams to drive innovation for clients.

Entry Level Site Reliability Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate in agile teams, and contribute to global growth at IBM. Responsibilities include system monitoring, troubleshooting, deployment, and maintenance, with requirements emphasizing technical expertise in automation, Linux, and cloud technologies.

Senior Product Manager, API Management

Company: IBM

Location: San Jose, US

Posted Dec 04, 2025

The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.

Application Developer-Open Source

Company: IBM

Location: Shenyang, CN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting as a Software Developer, highlighting the role's responsibilities, required education, and technical expertise. It emphasizes the chance to work with cutting-edge technologies and collaborate with clients globally to improve hybrid cloud and AI solutions.

Software Developer Intern 2026 - Poughkeepsie NY

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 04, 2025

The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.

Package Consultant-SAP SCM PP

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client Service Level Agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in the Record to Report domain. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.

Data Scientist Intern

Company: IBM

Location: GRONINGEN, NL

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the focus on long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves building an intelligent automated talent-matching system using NLP techniques to analyze project requirements and CV data, ranking suitable candidates based on skills, experience, and seniority, and providing transparent explanations through an LLM-powered layer.

Package Consultant-SAP HANA FIN CO

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves working in Client Innovation Centers and Delivery Centers, providing technical and industry expertise to clients worldwide. The responsibilities include understanding implementation, converting business requirements, configuring SAP systems, analyzing and troubleshooting defects, and performing testing.

Solutions Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves presales support for IBM's cloud and AI solutions, emphasizing collaboration with clients and teams to drive innovation and career growth.

Gerente de Projetos – Foco em IA e Atendimento ao Cliente

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, professional growth, and technical expertise. It outlines responsibilities like project management, team leadership, and risk governance, along with required qualifications such as a bachelor's degree and experience as an AI project manager.

Senior Principal Consultant or Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job ad describes a role in IBM Consulting focusing on Oracle Cloud Payroll, emphasizing collaboration, innovation, and client impact through strategic partnerships and technology platforms.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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