Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Business Analyst (f/m/x)

Company: IBM

Location: Guemligen, CH

Posted Dec 04, 2025

This role involves working in IBM's delivery centers to deliver technical expertise and innovation. It offers career growth, collaboration with global clients, and opportunities to master new skills. Required skills include business analysis, agile methodologies, and proficiency in German and English.

Recruiter (Japanese Bilingual)

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 04, 2025

The text describes a recruitment professional role at IBM, focusing on end-to-end recruiting experience, building diverse candidate pipelines, and leveraging data analytics to attract top talent. The role requires strong communication, problem-solving, and leadership skills, as well as proficiency in English and Japanese.

Delivery Project Executive (Talent Acquisition)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO or deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.

Entry Level Hardware Test Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description for a Hardware Test Engineer at IBM highlights the exciting opportunity to work on cutting-edge computing systems. The role involves testing hardware components, collaborating with firmware and systems engineering teams, diagnosing and resolving hardware issues, and supporting lab testing efforts. Ideal candidates should have a strong technical background, excellent communication skills, and a passion for technology and engineering.

Java developer - Fontus

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves collaborating with global clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in areas like Java and AWS. The position highlights opportunities for impactful problem-solving, stakeholder engagement, and working with cutting-edge technologies.

Enterprise AI Architect

Company: IBM

Location: Philadelphia, US

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves translating business goals into technical architectures, designing data pipelines, and guiding technical teams. Proficiency in Python, SQL, FastAPI, Azure, AWS, and LLM frameworks is required.

Procurement Operations Specialist

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job posting outlines a procurement role at IBM with responsibilities including requisition review, supplier management, and ensuring customer satisfaction. It requires a bachelor's degree, 12 years of experience, and skills in problem-solving, teamwork, and Microsoft Office proficiency.

Senior Software Engineer, Product Engineering (Boundary) - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically in the team that develops and transforms customer challenges into industry-leading AI-powered cloud-native software solutions. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. The position focuses on designing, prototyping, and implementing core features for Boundary, a secure access management solution built for hybrid environments. The role requires expertise in Golang programming, privileged access management, distributed cloud systems, and building automated tests.

Program Manager TS/SCI W/FSP

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The Program Manager position requires extensive experience in program management, technical solution development, and federal government enterprise system management.

Digital Technical Specialist - Red Hat

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.

Network Automation Lead (WAN/LAN)

Company: IBM

Location: WASHINGTON, US

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with visionaries, improve hybrid cloud and AI, and leverage strategic partnerships. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a Network Automation Lead is also mentioned, focusing on designing, developing, and maintaining network automation solutions.

Package Consultant-SAP HANA SCM PP

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This role involves leading SAP solutions for clients, collaborating globally, and leveraging technical expertise in hybrid cloud and AI. It emphasizes strategic partnerships, innovation, and delivering impactful results through cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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