Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Regional HR Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a Regional HR Manager for APAC to join their People team. The role involves leading and scaling the regional HR team, delivering precise and compliant HR operations, and partnering with senior leadership. Canonical offers a distributed work environment, personal learning and development budget, and various benefits.

Senior Web Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. The company values transparency, intellectual honesty, and teamwork, and is hiring a Senior Software Engineer to drive best practices and lead technical conversations.

Embedded Linux Consultant

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring an Embedded Linux Field Engineer for Devices/IoT, emphasizing Linux expertise, remote work in Japan, and a competitive compensation package with global opportunities. The role involves customer engagement, solution development, and collaboration with industry leaders in innovative technologies.

Technical Author (multiple roles and seniority levels)

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical seeks Technical Authors to enhance documentation practices across products and teams. Roles offer growth, collaboration, and global impact with competitive benefits.

Director - Audience

Company: Black & White Zebra

Location: USA

Posted Dec 02, 2025

This job description seeks a Director of Audience to drive audience growth through content strategy, cross-channel distribution, and team leadership. The role emphasizes building a scalable content engine, enhancing reader engagement, and converting readership into subscribers. The company highlights its mission to empower professionals through thought leadership and innovation in a fast-growing media tech environment.

Program Manager - Tribal & Rural Health

Company: CareMessage

Location: USA

Posted Dec 02, 2025

CareMessage is seeking a strategic and experienced Program Manager for Tribal and Rural Health to cultivate relationships, drive adoption, engagement, acquisition, and retention in the Tribal and Rural Health Market. The role involves collaborating with internal teams, aligning with Implementation, Product, and Leadership to deliver measurable outcomes and exceptional customer experiences. The ideal candidate should have experience working with Tribal Health organizations and building trust within complex healthcare networks.

Marketing Manager

Company: PROCEPT BioRobotics

Location: Japan

Posted Dec 02, 2025

PROCEPT BioRobotics is a company focused on revolutionizing treatment for benign prostatic hyperplasia through surgical robotics innovation. They prioritize patient care, provide effective treatment options for surgeons, and uphold shareholder trust. The company offers career growth opportunities and a supportive work environment. The Marketing Manager APAC role involves designing and executing marketing strategies across the APAC region, with a focus on product management, utilization, disposables, education, and customer engagement events.

Product Marketing Manager

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 02, 2025

This job posting seeks a high-impact Product Marketing Manager with B2B experience in SaaS/FinTech/DataAnalytics, emphasizing GTM strategy, sales enablement, and market intelligence. The role involves product positioning, competitive analysis, and creating sales tools. Clear Capital offers competitive compensation, benefits, and career development opportunities within a mission-driven real estate tech company.

Client Success Manager

Company: PeopleGrove

Location: Remote

Posted Dec 02, 2025

This job posting highlights a Client Success Manager role with competitive compensation, flexible work options, and comprehensive benefits. The company emphasizes its mission to empower educational institutions through innovative software solutions and meaningful student engagement.

Cloud Support Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a remote Cloud Support Engineer role in Japan, requiring excellent communication skills, technical expertise in Linux systems, and a passion for open source development. The company values diversity, offers a distributed work environment, and provides benefits such as personal learning budgets and annual compensation reviews.

Software Engineer II

Company: Qualia

Location: USA

Posted Dec 02, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer products for SMBs and Enterprises, bringing together users from across the real estate ecosystem onto a single shared digital closing platform. Qualia is hiring entrepreneurial engineers to join their product-focused engineering team, focusing on building web technologies and developing new products and features.

Content Marketing Specialist

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 02, 2025

Clear Capital is seeking a Content Marketing Specialist to drive growth through creative content strategies. The role involves creating compelling content, defining brand voice, and optimizing SEO while offering competitive compensation, comprehensive benefits, and career development opportunities. The company emphasizes mission-driven work and values integrity, empathy, and excellence.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages