Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Director of Customer Operations – Fast Growing DTC Brand (Supplements)

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is a fast-growing wellness brand seeking a Director of Customer Operations to lead and transform their 40+ person global customer service team. The role involves managing a high-volume CS operation, implementing systems to improve metrics, and driving performance standards. MNY Ventures offers a high-trust culture, autonomy, and the opportunity to build something world-class.

Site Reliability Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Site Reliability Engineering Manager to lead a high-performance team in a distributed environment. The role involves leading a team, representing the IS team to stakeholders, organizing internal projects, mentoring engineers, and ensuring proper team focus on priorities and deliverables.

VP of Customer Experience – High-Growth Supplement Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.

Lead Product Manager - Platform

Company: Lumos

Location: Remote

Posted Dec 02, 2025

This job description outlines a Lead Platform Product Manager role focused on developing core identity governance services, collaborating with engineering and security teams, and building scalable systems for enterprise customers. It emphasizes platform ownership, data aggregation, API design, and cross-team collaboration.

Senior Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical seeks a Senior Site Reliability Engineer to drive automation and innovation in open-source technologies, offering global collaboration, competitive benefits, and a dynamic work environment.

Lead Product Marketing Manager

Company: Apollo.io

Location: Remote

Posted Dec 02, 2025

This job description outlines the responsibilities and requirements for a Lead Product Marketing Manager role at Apollo, emphasizing cross-functional collaboration, ownership mindset, and strategic initiatives across the customer lifecycle. The position demands expertise in GTM strategy, product positioning, and data-driven decision-making to drive growth and customer engagement.

Growth Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is seeking an experienced Growth Engineer to join their team and take ownership of their marketing technology stack, data architecture, and infrastructure. The role involves designing and scaling systems that power marketing automation, lifecycle marketing, and data-driven growth initiatives. The ideal candidate will be passionate about technology, data, and the use of technology in marketing, and will thrive in an environment that emphasizes ownership, collaboration, learning, and continuous improvement.

Rust Engineering Lead - Linux and Open Source

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring Rust Engineering Leads to drive adoption of Rust in their open-source projects and platforms like Ubuntu. The role involves designing software, advocating for Rust, and collaborating globally in a distributed environment with opportunities for growth and innovation.

Engineering Manager for IAM (Identity and Access Management)

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for IAM to build high-performing services and secure identity and access management solutions. The role involves working with upstream open source projects and internal teams to deliver high quality software.

Engineering Manager - Public Cloud, Python, Golang

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical, a leading open-source provider, offers an Engineering Manager role with global collaboration opportunities, emphasizing innovation, remote work, and professional growth. The position highlights technical leadership, cloud infrastructure optimization, and a supportive work environment with benefits like travel, learning budgets, and competitive compensation.

Engineering Manager - Managed Services

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.

Partner Sales Manager - Hewlett Packard Enterprise

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical promotes itself as a leading open source provider with widespread enterprise adoption and global collaboration. The text highlights growth opportunities, key partnerships, and a job opening for a Partner Sales Manager with HPE, emphasizing innovation and open source capabilities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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