Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Employee Experience Specialist - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 02, 2025

First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.

Senior Talent Acquisition Partner - Business Recruiting

Company: Canva

Location: Australia

Posted Dec 02, 2025

The job description is for a Senior Talent Acquisition Partner role at Canva, focusing on partnering with senior business leaders, designing sourcing strategies, owning the end-to-end recruitment process, and contributing to global TA initiatives. The ideal candidate should have significant experience in business recruiting, thrive in high-growth environments, and care about creating inclusive teams and exceptional candidate experiences.

Account Manager - Serving Churches

Company: Chaney & Associates

Location: USA

Posted Dec 02, 2025

Chaney & Associates empowers churches with cloud-based accounting and consulting services. They offer growth opportunities, a tech-savvy environment, and a focus on client relationships. The ideal candidate should have strong leadership skills, accounting expertise, and a commitment to excellence.

Engineering Manager - Delivery Experiences

Company: Netflix

Location: USA

Posted Dec 02, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Experiences team ensures Netflix engineers can ship services safely and reliably. The team focuses on product vision, technical vision, customer partnerships, and team leadership to maintain a high developer experience as complexity increases.

Senior IT Engineer - Enterprise Applications & Infrastructure

Company: Weedmaps

Location: USA

Posted Dec 02, 2025

The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.

Support Specialist I

Company: User Interviews

Location: India

Posted Dec 02, 2025

User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.

General Manager - Title & Escrow Services

Company: Truehold

Location: USA

Posted Dec 02, 2025

The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.

Director - Audience

Company: Black & White Zebra

Location: Canada

Posted Dec 02, 2025

This job description outlines a Director of Audience role focused on driving subscriber growth, enhancing content engagement, and expanding cross-channel reach through strategic leadership of content teams and editorial systems. The position emphasizes building scalable content engines, improving audience acquisition, and fostering a culture of innovation within a fast-growing media company.

Manager, Software Engineering - Billing

Company: Figma

Location: USA

Posted Dec 02, 2025

This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.

Director - Channel Marketing

Company: Yubico

Location: USA

Posted Dec 02, 2025

Yubico promotes secure technology and global innovation, offering competitive benefits and a collaborative culture. They seek a Director for Channel Marketing to expand their partner ecosystem.

Technical Support Expert 2 - Segment

Company: Twilio

Location: Colombia

Posted Dec 02, 2025

The job posting is for a Technical Support Expert 2 position at Twilio, focusing on Segment, Voice, and Platform Applications. The role involves troubleshooting customer issues, updating documentation, improving training resources, and collaborating with product and account teams. The position requires 2+ years of technical customer support experience, proficiency in JavaScript APIs, server-side libraries, SQL, and a commitment to learning multiple technical products. The role is remote-based in Colombia with occasional travel.

Global Clinical Trainer - Leadless Technologies

Company: Abbott

Location: USA

Posted Dec 02, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers a wide range of benefits and opportunities for career growth. The job description is for a Global Clinical Trainer in Leadless Technologies, responsible for developing and delivering training content for healthcare professionals and Abbott teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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