Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Staff Product Designer - Unified Service Platform

Company: Gusto, Inc.

Location: Remote

Posted Dec 02, 2025

The role is for a Staff Product Designer to join Gusto's Unified Service Platform team and help redefine customer support experiences using AI. The team aims to build AI-driven solutions that transform customer touchpoints into efficient and delightful experiences. The role involves designing intuitive customer support experiences, collaborating with cross-functional teams, and staying updated with AI advancements.

Engineering Manager - Web

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. The company is founder-led, profitable, and growing, with a globally distributed team. They are hiring a Web Engineering Manager to work collaboratively across the organization to deliver reliable, scalable, and delightful user experiences for Canonical products.

Silicon Alliances Ecosystem Development Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a global distributed team. The role of a Silicon Alliances Ecosystem Development Manager involves working with semiconductor companies to combine open source adoption with innovative optimizations, developing joint product roadmaps, and creating go-to-market strategies.

Software Engineer - OpenStack

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for their OpenStack Engineering team, working on Charmed OpenStack and Ceph. The role requires a Python software developer with experience in automating infrastructure as code and working with distributed systems.

Graduate HR Generalist

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are a pioneer in global distributed collaboration and are looking for a Graduate HR Generalist to join their APAC region. The role involves providing HR support, maintaining HRIS, owning global projects, partnering with managers and employees, processing new hires, providing benefits support, conducting audits, and improving processes.

Public Cloud Project Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Public Cloud Project Manager to manage key Tier 1 Enterprise Public Cloud accounts, collaborate with various stakeholders, and ensure successful project delivery. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a Revenue Accounting Manager to drive revenue recognition processes and ensure proper application of revenue accounting guidance. The company values collaboration, innovation, and a distributed work environment.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: Remote

Posted Dec 02, 2025

Found is a company supporting self-employed individuals with tools for financial management and security. They are seeking a Senior FullStack Engineer to enhance their bookkeeping and invoicing systems while offering competitive compensation, equity, and flexible work arrangements. The role involves collaborating on product development and improving technical operations.

Software Engineering Manager - Ubuntu Linux Kernel

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing. They are hiring Software Engineering Managers to lead technical teams in various aspects of Linux kernel delivery and support. The role involves leading a distributed team, working with silicon or cloud partners, ensuring compatibility with diverse hardware platforms, maintaining quality control standards, mitigating security threats, and engaging with other teams and the open source community.

Partner Sales Manager - Dell

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with its flagship product Ubuntu being widely used in enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on open source innovation. Canonical is hiring a Partner Sales Manager to work closely with Dell and other major partners to build strategic relationships, generate and transact opportunities, and grow Canonical's market share.

Product Marketing Manager – IoT & Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on IoT and embedded systems. The company offers solutions like Ubuntu Core and Ubuntu Pro for Devices, which are trusted by major companies. Canonical is seeking a Product Marketing Manager for IoT and Embedded Systems to drive adoption and commercial success of their IoT portfolio.

Staff Backend Engineer

Company: Apollo.io

Location: Remote

Posted Dec 02, 2025

This job description outlines the role of a Staff Software Engineer at Apollo, emphasizing responsibilities like leading technical initiatives, building scalable systems, and mentoring teams. It highlights requirements such as 10+ years of backend experience, expertise in distributed systems, and familiarity with AI tools. The position offers opportunities to impact millions of users through innovative projects involving LLMs and agentic automation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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