Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Supervisor Global Customer Care - PAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.

Senior Full Stack Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Nov 29, 2025

The job posting is for a Senior FullStack Software Engineer position at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves contributing to the design, development, and support of scalable integrated business systems across web, cloud, and enterprise platforms. The position offers a competitive salary range of $135,000 to $165,000, along with comprehensive benefits including health, holidays, PTO, retirement, and education assistance programs.

Social Media Manager

Company: Bamboo Works

Location: Remote

Posted Nov 29, 2025

The job posting is for a proactive and creative Social Media Manager to join a leading real estate agency in Victoria. The role involves establishing and growing the online presence, creating engaging content, collaborating with internal teams, and monitoring trends. The position offers flexible work hours, remote setup, and a salary range of $720,800.

Software Engineering Manager - Accounts

Company: Visa

Location: Remote

Posted Nov 29, 2025

Pismo is a technology company providing banking solutions, collaborating with Visa to address technological challenges. The Accounts team manages customer data and enhances platform experiences. The role involves leading technical teams, ensuring security, and maintaining high standards in a remote position.

Senior Product Designer

Company: Automattic Careers

Location: Remote

Posted Nov 30, 2025

Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.

Senior Property Acquisition Analyst

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Senior Property Acquisitions Analyst at InvestorKit involves leading acquisition efforts, sourcing and negotiating high-quality properties, conducting due diligence, collaborating with various teams, and ensuring a smooth client experience. The position requires attention to detail, negotiation skills, property knowledge, and execution discipline. The company values include trust, data-driven decisions, and improving clients' lives through successful property investments.

Senior Technical Project Manager - Mobile

Company: iRhythm

Location: Remote

Posted Nov 29, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is shaping a future where everyone can access the best possible cardiac health solutions. The company values collaboration, innovation, and putting patients first.

Finance Systems Manager

Company: Xplor

Location: Remote

Posted Nov 29, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer a unified platform for payments, financial systems, and integrations, with a focus on simplicity, purpose, and creating lasting communities. The company values diversity and inclusion, and offers benefits such as parental leave, volunteer days, and mental health support.

Sr Creative Operations Manager (Direct Response Ads Production)

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform that builds and scales digitally native brands using AI and automation. They have over $1B in revenue, 12M+ customers, and 500+ talents across 19 countries. The company offers remote work, competitive salary, and opportunities to lead creative campaigns and mentor talent.

Product Director - Security

Company: Gcore

Location: Remote

Posted Nov 29, 2025

Gcore is an international cloud and edge leader seeking an experienced Product Director for Security to lead their growing suite of security products. The role involves owning the strategy, roadmap, and P&L for the Security business line, driving growth and innovation through collaboration with engineering, sales, marketing, and operations. Gcore offers a competitive benefits package and values its employees.

Customer Success - Strategic

Company: ElevenLabs

Location: Remote

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible technology through advanced AI models and offer impactful opportunities for talented professionals. The company emphasizes excellence, global collaboration, and customer success while showcasing achievements like a $33 billion valuation and expanding product offerings.

Account Manager (Real Estate)

Company: Bamboo Works

Location: Remote

Posted Nov 29, 2025

The job posting is for a client-focused Account Manager to join a leading real estate agency in Victoria. The role involves building and maintaining strong client relationships, delivering exceptional service, and driving business growth through repeat and referral clients. The position offers a salary of $1440-$1600 per week and requires experience in account management or real estate, excellent interpersonal skills, and knowledge of the Victorian real estate market.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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