Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Associate Customer Experience Specialist (Japanese-English Bilingual)

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for an Associate Customer Experience Specialist role that requires fluency in Japanese and English. The role involves providing empathetic, high-quality support to clients and candidates via voice, chat, and email. The position offers opportunities for career growth, skill development, and being part of a global team that values excellence, collaboration, and continuous learning.

Technical Product Owner

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

First Advantage seeks a Technical Product Manager to drive innovation in background screening solutions. The role offers remote work, competitive salary, and career growth opportunities within a supportive, inclusive environment.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Web Developer (Web SDK)

Company: Storyteller

Location: South Africa

Posted Nov 29, 2025

The job posting is for a full-time remote developer position in South Africa with a high-growth B2B SaaS company called Storyteller. The role involves evolving their Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and modern frontend frameworks.

Fullstack Developer- Java + React, Angular or Vue

Company: MAS Global Consulting

Location: Colombia,Argentina,Latin America

Posted Nov 29, 2025

MAS Global is a Hispanic and women-owned tech company based in Tampa, Florida, with a strong presence in Latin America. They provide tech talent solutions to North American clients and have been recognized for their diversity, growth, and client value. The ideal candidate is a detail-oriented individual with 5+ years of Java fullstack experience, experience working in Agile environments, and a passion for continuous learning.

Web Developer (Web SDK)

Company: Storyteller

Location: Hungary

Posted Nov 29, 2025

The job posting is for a full-time remote developer position at Storyteller, a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and AI-assisted development.

Support Specialist

Company: ImageTrend

Location: USA

Posted Nov 29, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response communities. They are seeking a dynamic application support professional to join their team, with a focus on excellent customer service and troubleshooting. The company values innovation, collaboration, and community involvement.

Director of Analytics - Marvel Strike Force

Company: Scopely

Location: Remote

Posted Nov 29, 2025

Scopely is seeking a Director of Analytics to lead analytics for Marvel Strike Force, a top mobile RPG. The role involves setting strategic direction, managing a team, performing hands-on analytics, and collaborating cross-functionally to drive player experience and financial success.

Implementation Engineer - Medical Imaging

Company: PaxeraHealth

Location: Remote

Posted Nov 29, 2025

This job posting promotes a remote position at PaxeraHealth Corp in the healthcare IT field, highlighting opportunities for technical support, collaboration with cross-functional teams, and benefits like competitive salary, health insurance, and a friendly work environment. The company emphasizes innovation, excellence, and growth potential.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Nov 29, 2025

The job posting is for a Global Pet Relocation Manager position at PetRelocation, a company that has been helping pets move around the world since 2004. The role involves managing end-to-end pet relocations, building client relationships, and ensuring successful relocations. The company offers a competitive compensation package, including a base salary, performance-based raises, and a quarterly bonus. PetRelocation values diversity, work-life balance, and employee learning and development.

Associate Technical Customer Support

Company: Fortive

Location: Brazil

Posted Nov 29, 2025

The job description outlines the role of an Associate Support Analyst at Intelex, focusing on providing technical assistance to customers, troubleshooting issues, collaborating with the Product team, and maintaining knowledge of Intelex products. The position requires strong problem-solving skills, excellent communication abilities, attention to detail, and a positive attitude towards delivering outstanding customer service.

Digital Marketing Project Manager

Company: Finalsite

Location: USA

Posted Nov 29, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a remote workforce across the US, Europe, South America, and Asia.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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