Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Team Lead - Publisher Success Management (AdTech)

Company: MGID

Location: USA

Posted Jan 04, 2026

MGID is a fast-growing digital advertising company seeking a results-driven Team Lead to oversee client relationships and drive business growth in the US and LATAM. The role involves managing high-value partnerships, optimizing publisher performance, and ensuring seamless user experiences through AI-driven technology.

Project Manager - AMS Platform

Company: re:Members

Location: USA

Posted Jan 05, 2026

The job posting highlights a positive work environment with competitive salary, benefits, and opportunities for growth. The company focuses on empowering clients and improving the world through nonprofit solutions.

Engineering Manager - Localization and Site Discovery

Company: Webflow

Location: USA

Posted Jan 04, 2026

Webflow is seeking an Engineering Manager to lead localization and site discovery teams, emphasizing innovation, remote work, and global impact. The role offers competitive compensation, equity, comprehensive benefits, and opportunities to shape the future of digital experiences.

Legal Counsel

Company: Goodnotes

Location: Singapore

Posted Jan 04, 2026

The text outlines a company's values emphasizing innovation, user-centricity, and ownership mentality. It describes a Legal Counsel role with responsibilities in compliance, contract management, and regulatory affairs, along with benefits like equity, flexible work, and professional development opportunities.

Account Executive - Enterprise

Company: Zapier

Location: North America

Posted Jan 04, 2026

Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team, emphasizing AI collaboration, company values, and a remote work culture. The role involves selling automation solutions to enterprises, working with cross-functional teams, and contributing to product strategy. The company highlights diversity, inclusion, and a competitive benefits package.

Senior Design Manager (Infrastructure)

Company: Canonical

Location: Remote

Posted Jan 04, 2026

Canonical, a leading open-source provider, seeks a Senior Design Manager to drive innovation in cloud and AI technologies. The role offers remote work, global collaboration, and competitive benefits, emphasizing creativity, technical expertise, and team leadership in a dynamic, remote-first environment.

Solutions Architect

Company: phData

Location: USA

Posted Jan 04, 2026

This job posting seeks a Solutions Architect to join phDatas Elastic Platform Operations team, focusing on cloud-native data platforms like Snowflake, AWS, and Azure. The role requires technical leadership in designing scalable solutions, optimizing platform performance, and ensuring security. Key responsibilities include managing data migrations, leading technical teams, and collaborating across departments. The position emphasizes strategic thinking, hands-on experience with cloud ecosystems, and mentorship. phData offers a remote-first work environment, competitive compensation, and opportunities for professional growth.

Marketing Manager - Lifecycle

Company: Kraken

Location: UK,Portugal,Canada,Ireland,Cyprus,Brazil

Posted Jan 04, 2026

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, crypto education, and worldclass client support. The Marketing Manager role focuses on lifecycle strategies for Pro Trading and Institutional products, requiring data-driven approaches and cross-functional collaboration.

Account Manager

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Shapermint is a leading DTC shapewear brand known for its comfort-first designs, AI-driven growth strategies, and global operations. The company emphasizes fast experimentation, tech-led innovation, and opportunities for ambitious talent with competitive benefits.

Engineering Manager

Company: Canonical

Location: Remote

Posted Jan 04, 2026

Canonical promotes itself as a leading open-source provider with global impact, offering engineering management roles that emphasize collaboration, innovation, and professional growth. The company highlights its distributed work model, competitive benefits, and commitment to diversity, while showcasing opportunities for technical excellence and leadership in transformative technologies.

Product Manager, Developer Platform - Application Development Platforms

Company: Netflix

Location: Remote

Posted Jan 04, 2026

Netflix's Developer Platform aims to enhance engineer productivity by providing tools and frameworks. The role involves driving product strategy for Java ecosystems, ensuring reliable and scalable solutions.

Product Marketing Manager- Marvel Strike Force

Company: Scopely

Location: Canada

Posted Jan 05, 2026

Scopely is seeking a Product Marketing Manager to join their Strategic Marketing team in Mexico City or Canada. The role focuses on driving player acquisition, engagement, and retention through innovative campaigns while emphasizing authentic connections with players and communities. The company highlights its commitment to diversity, equal opportunities, and creating a supportive work environment where everyone is treated with respect.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

Related Pages

© 2026 Job Transparency. All rights reserved.