Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Enterprise Account Executive

Company: akirolabs

Location: Remote

Posted Jan 05, 2026

Akirolabs is an innovative ProcureTech platform recognized as a Gartner COOL VENDOR, focusing on sustainable procurement and offering career growth opportunities for sales professionals. The company emphasizes cultural values like BRAVE, BOLD, and RESPECTFUL while highlighting its mission to transform procurement through technology and strategic collaboration.

Software Solutions Architect

Company: Unqork

Location: USA

Posted Jan 06, 2026

Unqork empowers enterprises with AI-powered applications, emphasizing innovation, security, and growth. The job posting highlights benefits like remote work, competitive compensation, and a focus on client relationships, while showcasing the company's commitment to diversity and security.

Principal Cloud Architect: Pre-Sales

Company: Myriad360

Location: Remote

Posted Jan 05, 2026

This job description outlines a senior cloud architect role requiring Azure and GCP expertise, focusing on secure cloud solutions. The company emphasizes innovation, inclusion, and offers competitive benefits.

Account Manager

Company: Digible

Location: Remote

Posted Jan 06, 2026

Digible promotes a collaborative, diverse workplace with strong values and growth opportunities. They encourage applications for future Account Manager roles.

Sr Salesforce Administrator

Company: First Advantage

Location: Philippines

Posted Jan 06, 2026

This job description outlines a Senior Salesforce Administrator role with responsibilities spanning system maintenance, automation, and integration support. It emphasizes collaboration with cross-functional teams and requires 5+ years of experience. The position offers remote work with occasional travel and highlights the company's commitment to diversity and equal opportunity.

ERP Systems Manager

Company: DISHER

Location: Remote

Posted Jan 06, 2026

This job description highlights a role managing ERP systems with opportunities for innovation, collaboration, and growth in a dynamic supply chain environment. The position emphasizes strategic leadership, technical expertise, and cross-functional teamwork while offering impactful contributions to global operations.

Software Engineer (Web SDK)

Company: Storyteller

Location: Remote

Posted Jan 05, 2026

This job posting highlights a high-growth SaaS engineering role with remote work flexibility, competitive benefits, and opportunities to work on AI-driven projects. The position emphasizes collaboration, ownership, and modern development practices while offering a supportive team environment and impactful work.

Python Engineering Manager - Commercial Systems

Company: Canonical

Location: Remote

Posted Jan 05, 2026

Canonical, a leading open-source provider, offers exciting roles in innovative tech projects. They seek skilled engineers and managers with a focus on collaboration and growth, emphasizing a distributed work environment and professional development.

Fraud Investigation Analyst

Company: Vonage

Location: Remote

Posted Jan 05, 2026

The text describes the Trust & Safety Team's mission to protect Vonage's services from fraud and abuse, detailing their proactive monitoring, fraud detection, and collaboration with cross-functional teams. It outlines the role of a Fraud Investigation Analyst, emphasizing responsibilities like incident detection, fraud prevention, and cross-team collaboration, while specifying required qualifications and work conditions.

Business Development Representative

Company: G-P

Location: Netherlands

Posted Jan 05, 2026

This job posting describes a Business Development Representative role with responsibilities including lead generation, sales support, and team collaboration. It outlines required skills, qualifications, and expectations for the position, emphasizing growth opportunities and team dynamics.

Regional Sales Manager

Company: Zafran.io

Location: Germany

Posted Jan 06, 2026

Zafran's mission to stop vulnerability exploitation and their innovative approach to cybersecurity solutions are highlighted. The job posting seeks a driven Regional Sales Manager to grow the company's impact with enterprise clients. The text emphasizes fast growth, advanced security tools, and a collaborative work environment.

Compliance Associate

Company: HitPay

Location: Malaysia

Posted Jan 05, 2026

HitPay, a fast-growing FinTech startup in Southeast Asia, seeks a Compliance Onboarding Analyst to join its expanding team. The role involves ensuring regulatory compliance for merchants while offering competitive salary, growth opportunities, and a dynamic work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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