Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Product Manager - Dropbox Dash

Company: Dropbox

Location: Poland

Posted Jan 05, 2026

This text describes a Product Manager role at Dropbox focusing on integration development, cross-functional collaboration, and AI-powered solutions. It outlines responsibilities, requirements, and preferred qualifications for the position, emphasizing customer value and technical expertise.

Manager Safety Regional Operations

Company: Airbnb

Location: USA

Posted Jan 05, 2026

This job description outlines a Manager Regional Operations T3 role at Airbnb, requiring expertise in trauma-informed care, team management, and operational leadership. The position involves overseeing complex customer service issues, coaching teams, and driving performance while maintaining high standards of professionalism and confidentiality.

Senior Engineering Manager - Infrastructure

Company: Mozilla

Location: USA

Posted Jan 05, 2026

MZLA Technologies, a Mozilla subsidiary, focuses on open-source email solutions and seeks a Senior Engineering Manager. They offer competitive salaries, remote work, and a commitment to diversity, emphasizing innovation and user privacy.

Product Manager - Data

Company: Snapsheet

Location: USA

Posted Jan 05, 2026

This job posting highlights a Product Manager role at Snapsheet with opportunities for remote work, flexibility, professional development, and comprehensive benefits. The company emphasizes a supportive environment, growth potential, and a focus on data-driven solutions.

Junior Full Stack AI Engineer

Company: Mogo Finance Technology Inc.

Location: Canada

Posted Jan 05, 2026

This job posting highlights a remote engineering role at Mogo focused on building AI-native financial platforms with innovative features. The position emphasizes disciplined investing, behavioral finance, and comprehensive benefits like stock options, remote flexibility, and wellness programs. The company's mission centers on creating equitable financial freedom through technology.

Cloud Solution Architect

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus,Georgia

Posted Jan 05, 2026

Gcore seeks a Cloud Solution Architect to design cloud infrastructures, collaborate with tech partners, and ensure secure scalable solutions. The role offers competitive compensation, flexible work options, and global opportunities.

QA Automation Engineer

Company: Masabi

Location: Colombia

Posted Jan 05, 2026

Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.

Revenue Operations Manager

Company: Docplanner

Location: Brazil

Posted Jan 05, 2026

Doctoralia, a leading healthcare platform, seeks a Revenue Operations Manager to drive growth. The role involves optimizing processes and ensuring data-driven decisions. Benefits include flexible hours, healthcare, and mental wellness support.

Head of Sales

Company: Mapbox

Location: USA

Posted Jan 05, 2026

The text describes Mapbox as a leading location platform with 4 million developers, highlighting its tools for businesses and a sales role requiring experience in enterprise software. It emphasizes company values, compensation ranges, and commitment to diversity.

Employment Compliance Manager - Multi-State PEO Programs

Company: Procare HR

Location: USA

Posted Jan 05, 2026

Procare HR offers a remote Employment Compliance Manager role with a salary of $120,000-$145,000, comprehensive benefits, and a focus on diversity. The position involves leading compliance operations and ensuring regulatory adherence.

Analyst Relations Manager

Company: Tanium

Location: USA

Posted Jan 05, 2026

Tanium seeks a proactive Manager for Analyst Relations, focusing on project management and evaluation coordination. The role offers remote flexibility and competitive compensation, emphasizing collaboration and innovation.

Senior Manager - Revenue Optimization

Company: The Motley Fool

Location: USA

Posted Jan 05, 2026

The Motley Fool seeks a Senior Manager Revenue Optimization to drive performance growth through data analysis, AB testing, and content optimization. The role involves cross-functional collaboration and leveraging AI tools to enhance financial product offerings.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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