Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Commercial P&C Support Representative

Company: Thimble

Location: United States

Posted Dec 27, 2025

Thimble is a leading insurtech platform providing small business insurance solutions through innovative digital tools. The company, acquired by Arch Insurance, emphasizes a culture of creativity, precision, and customer focus. It offers competitive benefits and opportunities for broker success associates with clear career progression paths.

Customer Experience Associate New Req

Company: Koala Health

Location: Remote

Posted Dec 27, 2025

Koala Health seeks passionate customer service professionals to join their mission-driven team, offering competitive pay, benefits, and a supportive work environment focused on enhancing pet healthcare experiences.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Dec 28, 2025

Canva seeks a Regional Data Lead for LATAM to build data strategies, collaborate with global teams, and drive growth. The role offers equity, flexible leave, and a supportive culture.

Influencer Campaign Manager

Company: Influur

Location: Remote

Posted Dec 31, 2025

The text promotes a company redefining advertising through creators' data and AI, emphasizing measurable and scalable influencer marketing. It highlights a job opportunity for a Campaign Manager with fast-paced project management and cross-functional collaboration, offering competitive equity and remote work benefits.

Process Delivery Specialist-RTR- Senior Accountant

Company: IBM

Location: Giza, EG

Posted Dec 28, 2025

This job description outlines a role involving financial processes, client communication, and process improvements within IBM Consulting. It emphasizes collaboration, innovation, and career growth opportunities while detailing required qualifications and responsibilities.

Commercial Sales Engineer Central

Company: Chainguard

Location: United States

Posted Dec 29, 2025

The job seeks a dynamic Corporate Sales Engineer with technical sales expertise in cloud technologies, focusing on startups and midmarket. Responsibilities include advising customers, collaborating with sales teams, and driving success in a fast-paced environment.

Senior Business Analyst

Company: Xpansiv

Location: Remote

Posted Dec 29, 2025

Xpansiv promotes its role as an energy market innovator with a global platform for environmental commodities. The job posting seeks a Business Analyst with experience in registry solutions, emphasizing project management and Agile methodologies. The company highlights diversity and transparency in its mission for net-zero goals.

Commercial P&C Support Representative

Company: Thimble

Location: United States

Posted Dec 27, 2025

Thimble, an insurtech platform, offers innovative insurance solutions for small businesses. Acquired by Arch Insurance, it emphasizes values like creativity and precision. The company provides robust benefits and seeks broker success associates.

HR Administrator

Company: Offshore Launch

Location: Remote

Posted Dec 29, 2025

Offshore Launch is a people-centered staffing agency that helps small businesses scale with global remote talent. The HR Administrator role involves managing HR operations, payroll, and employee records while fostering a growth-oriented remote environment. The job emphasizes teamwork, professional development, and compliance, with a focus on improving business outcomes through strategic support.

Customer Experience Associate New Req

Company: Koala Health

Location: Remote

Posted Dec 27, 2025

Koala Health promotes a mission-driven role with competitive pay and benefits, emphasizing joyful pet healthcare experiences and a supportive team environment.

Client Success Executive Wayforge

Company: SBI Growth

Location: Remote

Posted Dec 30, 2025

SBI's Client Success Executive role emphasizes driving client growth through innovative solutions, offering remote work and career development opportunities.

Client Success Manager Coupa

Company: CrossCountry Consulting

Location: United States

Posted Dec 30, 2025

The text promotes a company's commitment to client and employee success, highlighting their values, collaborative approach, and comprehensive benefits package. It outlines a role focused on delivering exceptional client experiences through technology solutions and emphasizes a positive work culture with opportunities for growth and innovation.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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