Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Associate Clinical Director Oncology

Company: Private Health Management

Location: Remote

Posted Dec 27, 2025

Private Health Management (PHM) supports individuals with complex medical needs by providing expert guidance, personalized care, and innovative solutions to enhance health outcomes. The role involves collaborating with specialists to optimize treatment plans and navigate the healthcare system effectively.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

The text promotes IBM Software careers, highlighting opportunities for growth, collaboration with global teams, and roles in technical support. It emphasizes customer satisfaction, problem-solving, and professional development within IBM's innovative environment.

Regional Sales Director

Company: Finite State

Location: Remote

Posted Dec 26, 2025

Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.

Software Licensing SSA Student - Colombia

Company: IBM

Location: Bogota, CO

Posted Dec 27, 2025

IBM Software focuses on transforming client challenges into innovative solutions, emphasizing innovation, growth, and global impact. The role involves software licensing, compliance issue resolution, and data analysis tasks, requiring skills in MS Office and collaboration.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven revenue platform founded in 2014, offers innovative solutions for sales teams. The company seeks experienced software engineers to join their dynamic team, highlighting competitive benefits and a commitment to diversity. Job details emphasize technical leadership, scalable systems, and collaborative innovation.

Technology Seller Leader

Company: IBM

Location: Minneapolis, US

Posted Dec 27, 2025

The role emphasizes selling complex IT solutions, collaboration, leadership, and career growth within IBM's Global Sales team, highlighting innovation, client impact, and professional development opportunities.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 27, 2025

The text describes IBM Consulting roles emphasizing collaboration with clients, innovation in technology, career growth opportunities, and the impact of software development on hybrid cloud and AI solutions. It highlights a culture of curiosity, problem-solving, and strategic stakeholder engagement.

Content Manager

Company: Terra

Location: U.S.

Posted Dec 27, 2025

This job posting seeks a Content Manager with strategic leadership experience to oversee content creation across client accounts. The role emphasizes crafting high-quality content, collaborating with clients and teams, and delivering measurable results through strategic recommendations and creative solutions. The company highlights competitive compensation, remote work options, and a supportive work environment.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven sales platform, seeks experienced engineers to join their innovative team. The role involves developing scalable solutions with competitive benefits and a focus on diversity.

Manager, Technology Sales Leaders - HCLS

Company: IBM

Location: Multiple Cities

Posted Dec 27, 2025

This role involves leading technology sales teams, driving innovation, and fostering collaboration to solve complex business challenges while emphasizing growth, expertise, and impactful client relationships.

Senior Operations Analyst

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 27, 2025

This job posting seeks a Senior Operations Analyst with expertise in business applications, data analysis, and cross-functional teamwork. Required skills include SOP management, financial tasks, and advanced Excel proficiency. Preferred experience includes SaaS environments and project management tools.

Application Developer-Open Source

Company: IBM

Location: Multiple Cities

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration on hybrid cloud and AI projects, innovation, and professional growth. It highlights technical expertise, cross-functional teamwork, and the use of open-source technologies to deliver impactful solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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