Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Quote to Cash Professional-French

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 16, 2025

This role offers an exciting opportunity to join a collaborative global team focused on supporting sellers through presales activities, streamlining processes, and driving client success with strategic sales tactics.

Java Software Dev (Teleco Domain) Java fullstack

Company: IBM

Location: Dallas, US

Posted Dec 16, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for career growth through technical expertise and problem-solving. It highlights roles in software development, DevOps integration, and impactful solutions for innovative companies.

Production Engineer

Company: IBM

Location: Markham, CA

Posted Dec 16, 2025

This job description highlights a career at IBM Software focused on transforming customer challenges into solutions through innovative AI-powered cloud-native software. The role involves ensuring platform reliability, automating operations, and collaborating across teams to enhance stability. It emphasizes expertise in Kubernetes, infrastructure as code, and monitoring tools, while offering growth opportunities in a dynamic, innovation-driven environment.

Package Specialist-SAP HR Comp & Payroll

Company: IBM

Location: Kolkata, IN

Posted Dec 16, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, leveraging IBM technology, and fostering a culture of curiosity and empathy. The role requires SAP HR expertise and involves implementing compensation management solutions.

Assistente Administrativo Fiscal Pleno

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 16, 2025

The text describes a job role at IBM Consulting involving fiscal document validation, ERP system management, tax analysis, and collaboration with internal teams. It emphasizes career growth, technical expertise, and compliance with fiscal legislation while highlighting structured responsibilities and required qualifications.

Application Architect - Oracle Cloud

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This job description outlines a role as an Oracle Cloud EPM Architect, emphasizing collaboration with clients, project delivery excellence, solution innovation, and required technical expertise. It details responsibilities like guiding customers through Oracle functionality, leading project execution, and developing EPM solutions while highlighting qualifications and preferred experience.

User Researcher

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

IBM CIC offers extensive career growth opportunities, supportive work environments, and diverse benefits including training programs, flexible working arrangements, and career development resources. The company emphasizes innovation, collaboration, and employee well-being through various initiatives and recognition programs.

AWS Cloud Full Stack Application Developer

Company: IBM

Location: London, GB

Posted Dec 16, 2025

IBM CIC offers diverse career opportunities with training, flexible work, and growth. They seek AWS Cloud Full Stack Developers for innovative projects with benefits like certifications, remote work, and career advancement.

Application Consultant-Azure Cloud Migration

Company: IBM

Location: Gurgaon, IN

Posted Dec 16, 2025

IBM Consulting offers career growth through client collaboration on hybrid cloud and AI projects, emphasizing innovation and technical expertise. The role involves leading migration solutions, fostering client relationships, and driving impactful technological advancements with a focus on long-term development.

Senior Sourcing Professional - Marketing Services

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 16, 2025

This job description outlines a strategic sourcing role requiring extensive experience in marketing services, leadership in category strategies, and expertise in negotiating complex contracts. The position emphasizes performance excellence, team leadership, and compliance with regulations, with preferred qualifications including advanced education and certifications.

Security Consultant - Accops

Company: IBM

Location: Mumbai, IN

Posted Dec 16, 2025

This job description outlines a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for long-term growth. The role requires technical expertise in IT infrastructure and problem-solving skills, with a focus on delivering impactful solutions through strategic partnerships and technology platforms.

Application Developer Intern - Cloud FullStack

Company: IBM

Location: Giza, EG

Posted Dec 16, 2025

IBM Consulting offers career opportunities focused on long-term client relationships, hybrid cloud, and AI solutions. The role involves fullstack development with MERN stack technologies, collaboration with experienced teams, and growth in a supportive environment. Required skills include Node.js, React, and teamwork with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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