Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Storage and Backup Specialist L2

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 25, 2025

This job description outlines the role of a Backup and Storage Admin L2, detailing responsibilities such as troubleshooting storage issues, provisioning systems, implementing disaster recovery solutions, and collaborating with teams. It specifies required education (Bachelor's degree) and technical expertise in storage systems, protocols, and backup tools.

Account Manager for Telco

Company: Canonical

Location: Remote

Posted Dec 25, 2025

Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

IBM CIC offers career growth, training, and a supportive culture with opportunities to work on innovative AI projects. The role emphasizes collaboration, skill development, and impactful solutions for clients, while highlighting benefits like flexible working and professional certifications.

Associate Partner - SAP Financial Services

Company: IBM

Location: BARCELONA, ES

Posted Dec 25, 2025

IBM Consulting seeks an SAP Associate Partner to lead SAP-enabled business transformation projects, emphasizing innovation, client collaboration, and career growth opportunities. The role involves driving revenue growth, managing complex SAP implementations, and delivering value through expertise in finance, controlling, and reporting solutions.

Senior Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 25, 2025

This job description outlines a Senior Data Scientist role focused on driving impact through AI and core experience improvements. The position requires analytical expertise, cross-functional collaboration, and leadership in data-driven decision making with competitive compensation in Canada.

Project Management (Delivery Coordinator)

Company: IBM

Location: Philadelphia, US

Posted Dec 25, 2025

This text describes a senior IT project management role at IBM requiring extensive experience in Agile methodologies, team leadership, and technical expertise. The position involves managing complex projects, ensuring quality standards, and collaborating with cross-functional teams. Key responsibilities include risk management, backlog prioritization, and leveraging technologies like Azure DevOps. The role emphasizes autonomy, problem-solving, and influencing organizational outcomes.

Senior Frontend Engineer

Company: Arize AI

Location: Remote

Posted Dec 25, 2025

Arize AI, a leading observability platform with $135M funding and 150+ enterprise customers, seeks a Senior Frontend Engineer to build scalable, intuitive AI tools. The role involves React/TypeScript development, collaboration with backend teams, and ensuring reliable workflows.

Senior Solutions Architect

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This text promotes IBM Consulting's career opportunities, emphasizing long-term client relationships, innovative solutions, and professional growth. It outlines the role of a Solution Architect, required expertise, and the company's focus on delivering impactful results through collaboration and technical excellence.

DevOps Engineer

Company: IBM

Location: Leicester, GB

Posted Dec 25, 2025

IBM CIC offers career growth opportunities in a supportive work environment with innovative projects, extensive training, and benefits like flexible working, certifications, and career development. The role emphasizes DevOps expertise and collaboration with diverse teams to drive technological advancements.

Gerente de RH

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This role involves leading HR strategies, fostering innovation, and managing teams to drive impactful growth within IBM's collaborative environment. The position emphasizes career development, digital transformation, and leveraging technology to create value for clients.

Product Manager Wallet SDKs

Company: Startale

Location: Remote

Posted Dec 24, 2025

The text describes a job alert system where applicants must mention 'UNSELFISH' and use a specific tag to demonstrate they read the post. It explains the feature's purpose of reducing spam applications by verifying human applicants.

Senior Software Engineer

Company: Mozilla

Location: Remote

Posted Dec 24, 2025

Mozilla's mission is to build an open internet, focusing on privacy and innovation. They offer impactful roles like Senior Software Engineer at AMO, with benefits including competitive pay, remote work, and a commitment to diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

Related Pages

© 2026 Job Transparency. All rights reserved.