Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

[Hybird] Marketing Manager 1 (14676-1)

Company: JND

Location: New York City, NY

Posted Jan 31, 2025

Samsung Ads is seeking a Marketing Manager with 3+ years of experience for a full-time position in New York. The role involves event planning, marketing campaigns, lead generation, vendor coordination, budget management, post-event analysis, content development, CRM management, collaboration, sales event calendar maintenance, Salesforce hygiene, collateral hygiene, communication with sales teams, training schedule coordination, and sales asset allocation. The ideal candidate should have a Bachelor's degree in marketing or a related field, excellent organizational skills, strong communication abilities, proficiency in CRM software, creative thinking, ability to work under pressure, high attention to detail, and a collaborative mindset. The company offers competitive compensation, benefits, and opportunities for career advancement.

Field Service Engineer (Louisiana)

Company: Cutera

Location: New Orleans, LA

Posted Jan 31, 2025

Cutera, a leading global aesthetics device company, is seeking a passionate and driven Field Service Engineer. The ideal candidate should have a strong electronics background, field experience, and expert customer service skills. The role involves providing service support on a broad range of technologies, including sophisticated laser and optical delivery systems, radiofrequency, and CO2 devices. The individual will contribute to the support of Cutera's customers by servicing existing and new medical technologies applications. The position requires travel, including overnights, and the ability to work closely with various teams. Cutera offers a competitive salary, benefits, and opportunities for growth.

Sales Account Manager

Company: Burkhart

Location: Salt Lake City, UT

Posted Jan 31, 2025

Burkhart Dental Supply is seeking a Sales Account Manager in the Salt Lake Metro area, focusing on northern counties. The ideal candidate should be an ambitious, self-starter with a Bachelor's degree in Business Administration, Healthcare Management, or related field. The role involves providing expert advice on dental merchandise, equipment, and service, with a primary focus on merchandise and small equipment sales. The successful candidate will meet sales goals, grow the business, and provide exceptional client experience. The position offers a competitive base salary, comprehensive benefits, and opportunities for career growth. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.

Derivatives Quantitative Developer

Company: Bitwise Asset Management

Location: New York City, NY

Posted Jan 31, 2025

Bitwise, a New York-based firm, is experiencing rapid growth and is seeking an exceptional individual to join their team. With over $12B in client assets, Bitwise offers a wide range of crypto solutions and is known for its unparalleled client support. The ideal candidate will have excellent quantitative skills, strong technical skills in Python and SQL, and experience in investment management. The role involves building and optimizing portfolio management of crypto and cryptoequities products, developing analytical tools, and contributing to Bitwise's product strategy.

Senior Revenue Accountant

Company: Reddit

Location: New York City, NY

Posted Jan 31, 2025

Reddit is seeking a Senior Revenue Accountant to join their expanding team. The role involves analyzing and determining the accounting treatment for new revenue agreements and products, collaborating cross-functionally, and developing scalable revenue recognition processes. The successful candidate will prepare month-end journal entries, balance sheet reconciliations, and monthly close deliverables. They will also assist in developing and maintaining accounting policies and procedures, and participate in special projects. The ideal candidate should have 3+ years of accounting or audit experience, a Bachelor's Degree in Accounting or Finance, and basic knowledge of GAAP and SOX. ASC 606 experience is preferred. CPA certification is required. The position offers comprehensive healthcare benefits, 401k matching, workspace benefits, professional development funds, family planning support, flexible vacation, and 4+ months of paid parental leave.

RPA UiPath Developer

Company: i360technologies, Inc.

Location: Oklahoma City, OK

Posted Jan 31, 2025

i360technologies is a growing GOVCON professional services company founded in 1999, offering competitive pay, robust benefits, and professional development opportunities. The company is seeking a motivated individual with 6+ years of experience in systems analysis and development, specifically in UiPath automation and bot design. The role involves leveraging Generative AI and other advanced technologies to enhance automation solutions, improve operational efficiencies, and reduce costs. The selected candidate will be required to undergo a successful Federal background investigation. i360 is an Equal Opportunity Employer and offers a range of benefits including health care, retirement plans, and paid time off.

Customer Experience Intern

Company: GameChanger

Location: New York City, NY

Posted Jan 31, 2025

GameChanger is a remote-first tech company based in New York City, dedicated to improving youth sports through technology. They offer a 2025 paid internship for 10 weeks, starting June 9th, where the intern will work on their app used by millions, solve real-world problems, and collaborate with cross-functional teams. The intern will also gain experience with their CX tech stack, receive mentorship, and have the opportunity to work remotely. GameChanger values diversity and equal opportunity employment.

Android (AOSP) Engineer

Company: Memfault

Location: New York City, NY

Posted Jan 31, 2025

Memfault is hiring an Android AOSP SDK Engineer to work on a large technology stack, collaborating with cross-functional teams. The role involves architecting and implementing Android SDK improvements, engaging with hardware companies, and contributing to unit tests. The company values diversity, offers flexible remote work, and encourages growth. The ideal candidate is a collaborative software engineer with 3+ years of experience in Java or Kotlin, well-versed in Android platform tools, and passionate about testing.

Accountant I

Company: STCU

Location: Kansas City, MO

Posted Jan 31, 2025

STCUs is a highly-rated regional credit union offering competitive benefits, including paid time off, health insurance, flexible schedules, training, and a 401k matching plan. The Accountant I position involves managing accounts payable, corporate card activity, and monthly expense accruals. The ideal candidate should have a Bachelor's degree in Accounting, at least one year of accounting experience, and proficiency in MS Office programs. The role requires regular computer use, occasional lifting, and the ability to work in a fast-paced environment.

Associate Portfolio Manager

Company: Bitwise Asset Management

Location: New York City, NY

Posted Jan 31, 2025

Bitwise, a leading crypto asset management firm, is expanding its team and seeking an experienced professional for a role in Index Portfolio Management and Capital Markets. The ideal candidate will have 35 years of experience in equity ETFs, index portfolio management, and capital markets, with a deep understanding of cryptocurrency markets. The role involves managing index portfolios, executing trades, and maintaining relationships with authorized participants and market makers. Bitwise offers competitive compensation, benefits, and a dynamic work environment in its NYC office.

Director, Product Managment

Company: Cox Enterprises

Location: Kansas City, MO

Posted Jan 31, 2025

The Director of Product Management oversees the entire lifecycle of new products, features, and enhancements in areas such as Service and Repair, Vehicle Conditions, Electrification of Vehicles, Vehicle Telematics, and Fleet Management Optimizations. This role involves leading a team of Product Owners and Managers, developing and optimizing large complex products with significant business impact, and managing the product roadmap. The Director is recognized as a thought leader in Product, demanding extensive expertise in advanced theories, techniques, and technologies. They collaborate with various teams to contribute to both product and overall business strategy development. Key responsibilities include providing leadership and strategic direction, ensuring the mission and values of the client are represented, and maintaining an understanding of competitive position, target market, and industry landscape.

Senior Accountant

Company: STCU

Location: Kansas City, MO

Posted Jan 31, 2025

STCU is a highly-rated credit union offering excellent benefits, including paid time off, medical, dental, vision, and life insurance, flexible schedules, training, career development, success sharing, 401k matching, and tuition reimbursement. The Senior Accountant position involves managing payroll, accounting processes, and providing support to employees. The role requires a Bachelor's degree in accounting, at least five years of accounting experience, proficiency in MS Office programs, and the ability to lift up to 25 pounds. The position involves maintaining high member satisfaction, managing multistate payroll, and ensuring accurate financial reporting.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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