Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Contract: Development Team Lead / Manager (Java)

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking an Engineering Lead with 8+ years of software development experience. The role involves managing a team of engineers, collaborating with cross-functional teams, and driving the company's fastest-growing revenue stream. The ideal candidate should have a deep understanding of software development life cycle principles, agile practices, and experience in designing and maintaining distributed backend systems. They must also possess strong leadership, communication, and coaching skills, with a proven track record of delivering complex projects and managing high-performing teams.

Strategic Account Executive - Aerospace & Defense (m/f/d) - REMOTE

Company: Ansys

Location: Griesheim, Germany / Remote

Posted Jan 24, 2025

Ansys is seeking a Strategic Account Executive to build long-term relationships with key global customers, driving new business opportunities and maximizing partnership profitability. The role involves understanding customer priorities, articulating Ansys' value, and leading the account planning cycle. Key responsibilities include sales activities, establishing business relationships, understanding competition, creating long-term strategies, facilitating touchpoint activities, documenting ROI, developing partnerships, and maintaining a healthy pipeline. The ideal candidate should have a technical or business degree, 6+ years of experience, and demonstrated success in technical sales. Fluency in English and local language, and up to 50% travel are required. Ansys values innovation, integrity, and employee success, and is committed to diversity and inclusion.

Electrical Category Senior Manager

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, seeks an Electrical Category Senior Manager. The role involves managing multiple complex categories for Major Capital Equipment, including Medium Voltage, Medium/Low Voltage Transformers, Protection & Control, and Generator categories. The manager will develop and execute global procurement strategies, lead vendor management, and drive product development. They will also manage supplier relationships, negotiate contracts, and deliver cost savings. The ideal candidate should have over 10 years of engineering experience in the electrical discipline, a Bachelor's degree, and preferably a Master's degree.

Sr. Revenue Operations Analyst

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 24, 2025

Account Technology Manager - Hardware Assisted Verification - EDA - m/f/d

Company: Siemens Digital Industries Software

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Siemens EDA, a global leader in Electronic Design Automation software, is seeking a skilled professional to drive their hardware-accelerated verification business in Europe. The role involves fostering customer relationships, developing product introduction strategies, and managing account campaigns. The ideal candidate should possess an Electrical Engineering degree, strong knowledge of digital design verification practices, and relevant experience in hardware-assisted functional verification. Excellent communication skills, customer-facing experience, and the ability to influence and manage indirectly are highly valued. The position offers flexibility, competitive benefits, and the opportunity to work with a strong, experienced team.

Sr Solution Consultant-State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. Compensation includes a base pay of $133,000 - $206,800 plus equity, variable/incentive compensation, and benefits.

Senior Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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