Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Engineering Manager - Ads Creatives

Company: Netflix

Location: Remote

Posted Nov 30, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an adsupported tier and are building an inhouse ad tech ecosystem. The Ads Platform team is dedicated to creating a worldclass advertising ecosystem that drives their business and ensures exceptional experiences for members and advertisers.

Software Engineering Manager - Ads Creative Management

Company: Reddit

Location: Remote

Posted Nov 30, 2025

The Ad Creative Management (ACM) team at Reddit focuses on empowering advertisers to create and launch optimized ad creatives. They build products for acquiring, creating, launching, and optimizing creatives and assets for advertisers. The team collaborates closely with designers, product managers, and multiple teams across the company to ensure success for customers and the business. They are looking for a product-focused full-stack engineering leader to drive the ACM team forward.

Producer - Analytics

Company: Scopely

Location: Remote

Posted Nov 30, 2025

Scopely is seeking an Analytics-focused Producer to join their Slate Development Group, contributing to a AAA cross-platform game. The role involves coordinating telemetry initiatives, collaborating with teams, and optimizing internal processes. Requirements include 3+ years of production experience, cross-functional collaboration, and agile environment expertise. The position offers competitive compensation and benefits.

Senior Customer Care Engineer (L-4)

Company: PaxeraHealth

Location: Remote

Posted Nov 30, 2025

PaxeraHealth Corp is hiring a Senior Customer Care to join their Implementation and Customer Care team. The role offers on-the-job training, a respectful work environment, and the opportunity to work with a growing company in the medical IT industry. The position requires a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support.

Customer Success Manager - Enterprise Accounts

Company: Truv

Location: Remote

Posted Nov 30, 2025

Truv is revolutionizing the financial data industry with innovative API solutions and a customer-first approach. The job opportunity emphasizes enterprise customer success, competitive compensation, and growth potential in a high-growth startup environment.

Platform Software Engineer - Data

Company: Lumos

Location: Remote

Posted Nov 30, 2025

Lumos provides clarity and insight through data solutions, seeking a skilled Software Engineer to enhance its data infrastructure. The role involves designing scalable systems, ensuring compliance, and empowering data-driven decisions with high-quality data.

Salesforce Business Analyst - Senior

Company: CORESPHERE LLC

Location: Remote

Posted Nov 30, 2025

This job requires a Senior Salesforce Business Analyst with experience in public sector solutions, Agile methodologies, and Salesforce certifications. Responsibilities include stakeholder collaboration, requirements analysis, and project management. Benefits include competitive pay and comprehensive benefits.

Manager - Developer Success

Company: Vercel

Location: Remote

Posted Nov 30, 2025

The role is a Manager position in the Developer Success team, leading and coaching a team of Platform Architects and Developer Success Engineers to drive technical wins and business outcomes for high-value customers. The role involves overseeing day-to-day execution, collaborating with cross-functional teams, and ensuring a seamless customer experience. The company offers competitive compensation, inclusive healthcare, learning opportunities, flexible time off, and a WFH budget.

Workday Financials Optimization Associate Director

Company: Guidehouse

Location: Remote

Posted Nov 30, 2025

This job posting highlights a Financials Optimization Consultant role with responsibilities including leading Workday Financials solutions, designing financial systems, and collaborating with clients. The position requires significant Workday experience and offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive workplace environment.

Customer Success - Commercial

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Customer Success professional to drive client success and scale their impact.

Administrative Assistant (Virtual)

Company: Celeste

Location: Remote

Posted Nov 30, 2025

This text promotes remote virtual assistant opportunities with competitive rates, remote work flexibility, and long-term client partnerships. It highlights skills required, benefits like supportive teams, and open positions for experienced professionals worldwide.

Senior Product Manager PRM - Reporting & Insights

Company: Muck Rack

Location: Remote

Posted Nov 30, 2025

The job posting is for a Senior Product Manager PRM Reporting & Insights role at Muck Rack. The position involves collaborating with cross-functional teams to build innovative solutions for reporting and insights. Success will be measured by roadmap delivery, customer focus, and building strong relationships. The role requires 4+ years of product management experience, proficiency in product development tools, and experience working on complex data-rich platforms.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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