Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Real Account Manager

Company: Tanium

Location: USA

Posted Dec 19, 2024

Tanium is seeking a proactive and driven Renewal Account Manager to join their team. The ideal candidate will be responsible for driving renewal sales, fostering long-term relationships with clients, and ensuring overall customer satisfaction to promote retention and growth within their United States MidMarket segment. The essential job functions include managing the end-to-end renewal sales process, maintaining strong relationships with existing customers, partnering with customers to understand their needs and business challenges, managing contract renewals, and collaborating with other teams to ensure seamless account management and renewal processes. The candidate must have a Bachelor's degree or equivalent experience, at least 5-8 years of proven experience in account management, sales, or customer success, and a strong understanding of customer renewal processes and strategies. They must also have excellent communication, negotiation, and interpersonal skills, as well as the ability to build relationships with key stakeholders, work effectively in a fast-paced and collaborative environment, and demonstrate initiative and motivation.

Enterprise Account Executive

Company: Anaplan

Location: USA

Posted Dec 19, 2024

Anaplan is hiring an Enterprise Account Executive to sell sophisticated technology solutions and account management to consumer packaged goods and retail industries. The role involves helping customers achieve their business goals, building Anaplan's business value, and navigating sophisticated prospect environments. The ideal candidate has 5+ years of consultative sales experience in Fortune 2000 companies, success selling into Vice President and Senior Vice President buyers, and a history of overachieving sales targets.

WordPress Developer IV (Senior)

Company: Outliant

Location: USA

Posted Dec 19, 2024

Outliant is a fully remote US-based digital product development and startup consulting company with a team of culturally diverse creators. They offer world-class remote collaboration and are looking for a Senior WordPress Developer to join their team.

Operations and Data Analyst

Company: HubSpot

Location: USA

Posted Dec 19, 2024

HubSpot is looking for an Operations and Data Analyst to work directly with global leaders and enable strategic decision making regarding pricing, packaging, and more. The role involves developing key reporting infrastructure, regularly reporting on Key Performance Indicators, and identifying strategic opportunities to accelerate progress.

Senior Enablement Partner - Role Excellence

Company: Dropbox

Location: USA

Posted Dec 19, 2024

The Sales Enablement Partner role involves developing and managing sales skilling programs for frontline sales reps and leaders. The ideal candidate should have a strong sales and enablement background, with a proven track record of enhancing sales team capabilities. Responsibilities include creating and delivering training programs, implementing continuous learning initiatives, and optimizing sales processes. The role also involves collaborating with cross-functional teams, building relationships with sales leaders, and serving as a trusted advisor. Performance measurement and reporting are also key aspects of the role.

Sr. Engagement Manager

Company: ScienceLogic

Location: USA

Posted Dec 19, 2024

The text describes a company, ScienceLogic, that provides a platform for digitally transforming IT operations. They offer a solution that provides visibility across all technologies and vendors running anywhere in data centers or clouds. The company values diversity and inclusion and encourages applicants to apply even if they don't meet every qualification.

Senior Software Engineer, Platform Backend

Company: Cribl

Location: USA

Posted Dec 19, 2024

Cribl is a serious company that values collaboration, curiosity, and customer satisfaction. They are a remote-first company with a strong focus on empowering employees to do their best work from anywhere. They are known for their data engine solutions and are looking for motivated team members to join their growing company.

Senior Product Manager

Company: Earnest

Location: USA

Posted Dec 19, 2024

Earnest is seeking a Senior Product Manager to lead the vision and strategy for their lending product area. The role requires building and maintaining a prioritized product roadmap, defining requirements for innovative experiences, and communicating project updates to key stakeholders. The company offers competitive benefits, a strong culture, and a commitment to diversity, inclusion, and equity.

Account Director, Health Systems & Healthcare Providers

Company: Press Ganey

Location: USA

Posted Dec 19, 2024

PG Forsta is a leading experience measurement data analytics and insights provider for complex industries, with a focus on healthcare. They offer an unparalleled offering that combines technology, data, and expertise to help clients improve their human experiences and build lifetime loyalty. The company values collaboration, continuous improvement, and learning, and emphasizes the importance of putting human experience at the heart of organizations.

Real Account Manager

Company: Tanium

Location: USA

Posted Dec 19, 2024

Tanium is seeking a proactive and driven Renewal Account Manager to join their team. The ideal candidate will be responsible for driving renewal sales, fostering long-term relationships with clients, and ensuring overall customer satisfaction to promote retention and growth within their United States MidMarket segment. The essential job functions include managing the end-to-end renewal sales process, maintaining strong relationships with existing customers, partnering with customers to understand their needs and business challenges, managing contract renewals, and collaborating with various teams to ensure seamless account management and renewal processes. The candidate must also track and manage a renewal pipeline, provide accurate renewal forecasts and reports, and act as a customer advocate within Tanium.

Fullstack Engineer

Company: Stay Ai

Location: USA

Posted Dec 19, 2024

Stay Ai is a subscription management platform powered by experienced DTC industry vets. They have worked with over 300 CPG brands, generating hundreds of millions in subscription revenue. The company is remote-first, with annual offsite retreats in Park City Utah and Mexico. As a FullStack Engineer, you'll onboard new merchants, work on UI components, data processing pipelines, and tools. You'll also explore new features and implement APIs. They look for candidates with 3+ years of fullstack experience, database skills, and experience with UI templating languages.

Head of Quality Engineering

Company: Amount

Location: USA

Posted Dec 19, 2024

Amount is a digital transformation partner for financial institutions, offering a flexible and agile platform for digital lending, consumer and small business solutions, and embedded finance. They prioritize inclusion, diversity, and belonging, and are looking for a Head of Quality Engineering to lead a dynamic team in ensuring high-quality SaaS products and increasing release speed.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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