Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Project Manager / Senior Project Manager

Company: Verista

Location: USA

Posted Dec 16, 2024

Veristas, a team of 600 experts, collaborates with world-renowned life science brands to drive growth and innovation. They offer innovative solutions and services, empowering informed decision-making. The company values teamwork, client success, and continuous learning. The Scrum Master role involves facilitating Agile ceremonies, managing the product backlog, and ensuring project delivery.

Global Business Development Manager - Datacenter Vertical

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The text describes a global datacenter solutions team responsible for delivering innovative products and strategies for the datacenter vertical globally. The team supports the leadership in driving new business strategies, analyzing markets and competitors, and maintaining relationships with data center stakeholders. The role involves developing networks, leading cross-functional teams, and working with extended JCI solutions network to maximize opportunities. The team is also responsible for promoting competitive strategy, managing activities, and influencing priorities of related teams. The position requires building consensus, presenting to senior leadership, and demonstrating technical and business-related skills.

Strategic Customer Success Manager

Company: WithClutch

Location: USA

Posted Dec 16, 2024

The role of a Strategic Customer Success Manager at Clutch involves guiding and advising customers, serving as a mentor, project leader, consultant, and product expert. The primary focus is on optimizing member onboarding and lending processes, driving meaningful outcomes, and lasting partnerships. The role requires strong relationships with executives, aligning solutions with their strategic goals, and leading executive onboarding and change management. The candidate should have 5-7+ years of relevant experience, SaaS experience, and domain expertise in the finance industry. The role offers remote flexibility, stock options, and comprehensive health and dental insurance plans.

Staff Designer

Company: WithClutch

Location: USA

Posted Dec 16, 2024

Clutch is expanding its design team to innovate in the fintech space, focusing on credit unions and attracting a new generation of customers. The ideal candidate should have experience with building both business tools and service-oriented consumer products. The role requires wrangling large and complex projects from code to fine design details. The team is fully remote, diverse, collaborative, and ambitious.

Creative SEO Content Writer

Company: Compose.ly

Location: USA

Posted Dec 16, 2024

The text is a job posting for a full-time SEO Content Writer position at Composely. The ideal candidate should have experience in content creation, SEO, and collaboration. The role involves creating diverse types of content, simplifying complex topics, and contributing to strategic initiatives. The position is a 12-month contract with the possibility of extension or full-time employment.

Lead Project Manager - Cloud Platform

Company: 3Cloud

Location: USA

Posted Dec 17, 2024

3Cloud is seeking a motivated and experienced individual to lead IT Infrastructure teams, manage client engagements, and drive project success. The ideal candidate should have a minimum of 8 years of IT Infrastructure experience, strong communication skills, and a passion for using technology to solve problems. The company offers competitive compensation, flexible work locations, and a strong focus on teamwork and collaboration.

Manager, Patient Access

Company: Avanos Medical

Location: USA

Posted Dec 17, 2024

The Patient Access Manager is a key role in the Market Access Reimbursement and Medical Policy team at Avanos Medical. The role involves developing, implementing, and managing the Avanos Patient Access Program and team members. The manager will also provide expert-level support to internal and external customers, analyze program outcomes, and craft strategic and tactical recommendations to improve program outcomes and efficiency.

Sr. Recruiter

Company: Nutrafol

Location: USA

Posted Dec 16, 2024

Nutrafol is seeking a dynamic Senior Recruiter to manage high-volume recruitment for various roles, including Customer Service, Finance, Supply Chain, Ops, Sales, Tech, Retention, Brand Growth, Marketing, and Science. The role involves sourcing, interviewing, and hiring candidates, with a focus on maintaining a scalable recruitment system for a rapidly growing, innovative company.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Dec 17, 2024

Conduent, a company that serves mission-critical services and solutions for Fortune 100 companies and over 500 governments, offers opportunities for personal growth and impact. They value individuality and create exceptional outcomes for their clients and the people they serve.

Financial Services Payments Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Dec 17, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves driving growth, delivering superior client value, and shaping the future of payments and the payments experience. The candidate should have digital payment and customer experience expertise, innovation and thought leadership skills, problem-solving and solution design abilities, and client satisfaction and loyalty dedication.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The Johnson Controls company is seeking a qualified Inside Sales Associate to provide sales support to District Sales Managers. The position involves creating written quotations, translating customer requirements into MampM Carnot Refrigeration Systems paperwork, and following up on orders and service/billing problems. The ideal candidate should have a Bachelor's degree in mechanical, electrical, or chemical engineering, a minimum of 1 year of sales support experience, and proficiency in Microsoft Suite Applications. Preferred qualifications include a good working knowledge of industrial refrigeration equipment and experience with Salesforce.

Director of Health Systems Implementation

Company: Parachute Health

Location: USA

Posted Dec 16, 2024

Parachute Health is a leading postacute software platform that aims to transform the world of postacute care. They are transitioning from paper and fax to digital ordering, which is 10 times faster than the status quo. They connect with major hospitals, payors, and suppliers of lifesaving products, and their vision is to provide a delightfully simple digital ordering experience for clinicians. They have a network of over 3000 supplier locations and 370000 clinicians across 60000 healthcare facilities across all 50 states.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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