Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

MetPro Lead Coach - Registered Dietitian

Company: MetPro

Location: USA

Posted Dec 16, 2024

MetPro is seeking a passionate and experienced Lead Coach Registered Dietitian to join their team. The role involves helping clients achieve their health and fitness goals using MetPro's science and technology platform. The Lead Coach will create fitness and nutrition goals, interact with clients, and leverage MetPro systems to construct exercise programs and coach clients on their daily nutrition needs.

Senior Technical Recruiter

Company: Restaurant365

Location: USA

Posted Dec 16, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry, offering a cloud-based platform for accounting and backoffice operations. They emphasize empowering team members, constant evolution, and best-in-class services. They are seeking a Senior Technical Recruiter to lead recruitment strategies for various functions, with a focus on product and software engineering roles. The ideal candidate should have a proven track record, understanding of recruitment best practices, and the ability to build relationships with stakeholders and candidates. The position offers a salary range of $116,000 - $145,000, comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Community Associate

Company: JustAnswer

Location: USA

Posted Dec 16, 2024

The text describes a Community Associate role at JustAnswer, a San Francisco-based company founded in 2003. The role involves cultivating a positive online environment, crafting high-quality content, moderating and engaging with the community, and collecting and sharing community feedback to inform product development. The ideal candidate should have 13 years of experience in community management, content writing, or a related field, strong written and verbal communication skills, conflict resolution abilities, and familiarity with community and CMS tools. The company offers a fully remote work environment, competitive pay, comprehensive benefits, and opportunities for growth and development.

Instructional Designer

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an evergrowing team committed to hiring and retaining talent, with a focus on instructional design and corporate learning solutions. The Corporate Instructional Designer role involves designing and delivering engaging learning experiences, collaborating with subject matter experts, and optimizing employee performance through well-crafted learning solutions.

Security Engineer 4

Company: PagerDuty

Location: USA

Posted Dec 16, 2024

PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The ideal candidate will have experience in establishing security standards, providing an engaging Developer Experience for security adoption, and cute animal memes. The role involves leading security initiatives, conducting comprehensive security reviews, and mentoring team members. The base salary range is 176,000 - 281,000 USD.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: USA

Posted Dec 16, 2024

Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for a Senior FullStack Engineer to build and expand their core bookkeeping functionality, accountant tools, paid subscription offering, and invoicing product. The company values diversity, equity, and inclusion and offers a generous benefits package.

Go-To-Market Reporting Analyst

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are looking for a detail-oriented data-driven GTM Reporting Analyst to join their team and support key initiatives, inform leadership discussions, and ensure sustained growth and efficiency.

Sr Manager-Clinical Appeals

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 16, 2024

American Specialty Health is seeking a Senior Manager Clinical Appeals to join their Clinical Quality Administration department. The position involves clinical appeals review, decision-making, supporting other staff, communicating with practitioners, and supporting various initiatives including Fraud Waste and Abuse prevention. The role requires a stable internet connection, video participation, and specific qualifications. The Senior Manager will also serve on the ASH Quality Improvement Committee, make medical necessity decisions, and support process development. They will work with SMEs, Medical Directors, and other stakeholders.

Payments Strategy Analyst

Company: Airbnb

Location: USA

Posted Dec 16, 2024

This is a strategic role within the Payments Team of Airbnb, focusing on developing and implementing strategic initiatives to enhance the payment system and customer experience. The role requires strong leadership, analytical skills, and the ability to work in a fast-paced environment. It is a remote position eligible for individuals in certain states.

Channel Development Manager

Company: BrightSign

Location: USA

Posted Dec 16, 2024

BrightSign, the global leader in digital signage solutions, is seeking a skilled and motivated Channel Development Manager to drive growth and manage relationships within their DMRDistribution channel. The ideal candidate should have proven experience in channel sales within the AV or digital signage industry. The role involves creating and executing a comprehensive sales strategy, driving revenue growth, identifying new business opportunities, and collaborating with partners to develop tailored business plans. The successful candidate will also work with the Director of Channel Development to implement and refine target account plans and ensure long-term growth and market expansion.

Business Development Representative

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, and comprehensive benefits. They are seeking talented individuals in software engineering, finance, accounting, customer support, and business development. The Business Development Representative role involves proactive outbound prospecting, lead management, and building relationships with potential clients. The company offers a generous annual bonus opportunity, 401k with employer match, flexible time off, and various insurance plans.

Enterprise Account Executive

Company: Orum

Location: USA

Posted Dec 16, 2024

Orum is making sales human again through conversations. They are an AI-driven live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time. They are looking for a remote-first community to support their next growth phase. The Enterprise Account Executive role is an opportunity to own a greenfield market and make a direct impact in a space that's hungry for innovation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages