Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Manager - Training (Post-Sales Teams)

Company: brightwheel

Location: USA

Posted Dec 17, 2024

Brightwheel is seeking a Training Manager to join the Internal Enablement team. The role involves overseeing and expanding the training function, leading and managing a team of trainers, and driving team growth to meet evolving training needs and organizational goals. The Training Manager will design and facilitate trainings, lead performance analyses, develop a comprehensive roadmap and strategy for PostSales Enablement, and collaborate with senior leaders to identify gaps in knowledge or skills.

Group Program Manager - Dealer Insights & Strategy

Company: General Motors

Location: USA

Posted Dec 17, 2024

The role of Program Manager Dealer Insights and Strategy at Global Marketing is to support various teams with insights for decision-making and strategy development. The position involves technical analysis, reporting, cross-functional collaboration, and leading a team of strategists. The successful candidate will have 58+ years of experience in analytics, data science, or quantitative insights in an enterprise setting, as well as experience leading technical teams. The role requires strong stakeholder management, data-driven storytelling, and the ability to prioritize and manage multiple tasks and projects.

Senior Cyber Security Consultant- Compliance

Company: GuidePoint Security

Location: USA

Posted Dec 17, 2024

The position requires delivering world-class cyber security assessment and advisory services across multiple Compliance offerings. The role involves working effectively as a team member on large engagements, remaining current on technical knowledge and industry developments, and contributing to practice and offering development. The minimum requirements include a Bachelor's degree in Information Technology or Information Security related field, demonstrable experience and expertise in modern technology architectures, and at least three years of operational experience implementing controls in support of a cyber security standard framework.

Fitness Network Support-Fitness Network Management

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Fitness Network Support FNM to join their Fitness Network Management department. The position involves fitness center outreach and rate resolution. The role is remote and requires strong computer skills, ability to work independently, and excellent communication skills. The company values diversity and equality.

Care Advocate

Company: Tomorrow Health

Location: USA

Posted Dec 17, 2024

This is a job posting for a part-time Customer Experience Team member at Tomorrow Health. The role involves managing order intake, performing internal workflows, engaging with patients and caregivers, and interacting with healthcare partners. The position is remote and requires a minimum of 15 Mbps download and 3 Mbps upload internet services, as well as access to a HIPAA-compliant private workspace. The salary range is $1500-$1600 per hour. The team values improving customer experience, collaboration, and diversity.

Sr Automation Engineer

Company: Workiva

Location: USA

Posted Dec 17, 2024

The role involves working with business stakeholders and technical teams to gather automation and integration requirements, develop and implement common architecture patterns, and own the ongoing quality of integration and automation solutions. The candidate should have 4+ years of proven experience as a Workato Engineer or similar role, and strong knowledge of integration concepts, enterprise systems APIs, and integration architecture.

Email Marketing and CRM Manager

Company: Nugget

Location: USA

Posted Dec 17, 2024

Nugget, an industrial-leading fun-loving direct-to-consumer play company, is looking for an experienced CRM contractor to lead their email marketing efforts. The role involves managing email campaigns, optimizing workflows, and ensuring consistency in email communication. The successful candidate will have a strong background in email CRM management and be able to work collaboratively to deliver results.

Sr. Instructional Designer

Company: Nextech

Location: USA

Posted Dec 17, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team and iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. They invest in employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Senior Instructional Designer will develop engaging instructional materials, facilitate training sessions, and collaborate with subject matter experts. They require 5+ years of experience in designing and implementing large-scale training programs for SaaS organizations or other technology-driven environments.

Senior Fullstack Engineer - Core

Company: Aleph

Location: USA

Posted Dec 17, 2024

Aleph is a financial planning and analysis software company with a multibillion TAM, early success, and a unique approach to building software. They are backed by top VCs and work with customers like Turo and Notion. The company is building the source of truth for business data and ultimately the platform businesses use to make better decisions. They are looking for an experienced software engineer to join their growing engineering team.

Lead Counsel - Global Privacy

Company: Webflow

Location: USA

Posted Dec 17, 2024

Webflow is seeking a dynamic and experienced Lead Counsel Global Privacy to oversee and manage their data privacy matters. The role offers a competitive cash compensation package, remote work opportunities, and a focus on responsible data governance and compliance with global privacy regulations. The ideal candidate should have at least 8 years of relevant legal experience, a JD and active US state bar membership, and a strong understanding of global federal and state privacy laws.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application, as well as integrations with other systems. The successful candidate will have 3-5 years of experience with Zuora recurring billing software, a minimum Bachelor's degree, and strong technical and communication skills.

Senior Product Manager - Groove Workflows

Company: Clari

Location: USA

Posted Dec 17, 2024

Clari's Revenue platform offers forecasting accuracy and visibility from sales reps to the board room, helping to spot revenue leaks and answer if they will meet, beat, or miss their sales goals. Leading companies like Okta, Adobe, Workday, and Zoom use Clari for revenue accuracy and precision. The next generation of revenue excellence is here, ready to help you achieve remarkable results.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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