Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Product Marketing Manager - New Products

Company: Wealthfront

Location: USA

Posted Nov 11, 2024

Wealthfront is looking for an experienced Product Marketing Lead to launch and grow their newest Investing products. The ideal candidate will have 5+ years of experience in consumer product marketing, be a passionate storyteller, and have a strategic thinking mindset.

Team Leader, Product Designer

Company: Truebill

Location: USA

Posted Nov 11, 2024

Rocket Money is looking for a Team Leader Product Designer to lead the development and execution of the Platform group's design strategy. The role requires a deep understanding of the fintech industry and a proven track record in strategic design leadership.

Customer Success Manager

Company: Joincommonroom

Location: USA

Posted Nov 11, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help shape their customer journey. The company values simplicity, passion, and trust, and offers a range of benefits to its employees.

Director of Growth Marketing - Paid

Company: OpenPhone

Location: USA

Posted Nov 11, 2024

OpenPhone is looking for a Director of Growth Marketing Paid to lead their paid marketing and web marketing efforts. The role requires a strong track record of experimentation and relentless execution to drive awareness and adoption through paid activities.

Senior Learning and Development Specialist

Company: Aya Healthcare

Location: USA

Posted Nov 11, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, seeking a Senior Learning and Development Specialist to design and facilitate leadership development programs. The ideal candidate will have a strong background in leadership training, organizational consulting, and coaching, and be adept at partnering with senior leaders to identify learning needs and deliver impactful solutions.

Senior Lifecycle Marketing Manager

Company: Skillshare

Location: USA

Posted Nov 11, 2024

The Senior Lifecycle Marketing Manager role at Skillshare involves developing and executing email and push campaigns to drive user acquisition, engagement, and retention. The ideal candidate will have a deep understanding of customer lifecycle and referral marketing, and a proven track record of success in developing and implementing effective email campaigns.

Payment Operations Specialist

Company: brightwheel

Location: USA

Posted Nov 11, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an experienced Payment Operations Specialist to join their team.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 11, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, utilizing their ability to engage and ask the right questions to create a superior prospect-customer experience. They partner with Regional Sales Directors to drive pipeline and net new logos, and are creative and innovative with messaging and GoToMarket strategy.

Principal Technical Program Manager

Company: SmithRx

Location: USA

Posted Nov 11, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Principal Technical Program Manager to drive strategic initiatives and lead large-scale complex programs.

CRO Consultant

Company: Outliant

Location: USA

Posted Nov 11, 2024

Outliant is a remote digital product development and startup consulting company that values individual growth, creativity, and teamwork. They are looking for a CRO Consultant to work with their team to implement and analyze AB tests.

Product Designer - Data & Reporting

Company: Nextech

Location: USA

Posted Nov 11, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Product Designer to design solutions that impact healthcare delivery and create positive outcomes for providers and patients. The ideal candidate has experience in designing solutions for reporting analytics or other data-heavy systems, and is passionate about healthcare technology.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 10, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry, and they are looking for a Solutions Consultant to work with their sales and customer service team. The role involves supporting the sales team, providing demonstrations of their solutions, and ensuring that the solutions provided are on-point and actionable.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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