Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Online Math Tutor

Company: Learner Education

Location: USA

Posted Nov 10, 2024

Learner is actively hiring enthusiastic Math Tutors who are passionate about helping students succeed. The company offers a supportive community, professional development opportunities, and high-quality customer opportunities. The tutors work with students remotely and have a customized learning plan.

Customer Success Outreach Associate

Company: Lwolf

Location: USA

Posted Nov 10, 2024

The job description is for a Customer Success Outreach Associate who will build relationships with customers, understand their needs, and provide assistance to maximize their experience. The role involves proactive outreach, building rapport, and negotiating contracts.

Solution Architect, DocuSign

Company: NeuraFlash

Location: USA

Posted Nov 10, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is obsessed with innovation, growth, and customer satisfaction, and offers a range of exciting career opportunities.

Health Data Analytics Engineer

Company: SmarterDx

Location: USA

Posted Nov 10, 2024

The job posting is for a Health Data Analytics Engineer to work on constructing dbt data models for healthcare analytics products and configuring data pipelines. The role requires experience in analytics engineering, SQL, ETL processes, and data modeling. The company offers a remote-first work environment, competitive compensation, and benefits.

Sr. Full Stack Software Engineer

Company: FireMon

Location: USA

Posted Nov 10, 2024

FireMon is looking for a Full Stack Software Engineer to join their team. The role involves designing, building, and delivering firewall management solutions. The company values agility, creativity, and collaboration, and is looking for someone with a passion for building exceptional solutions.

Sr. Patient Strategy & Operations Manager

Company: Rula

Location: USA

Posted Nov 10, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and aiming to create a world where mental health is no longer stigmatized. They are seeking a Senior Manager to join their Patient Strategy and Operations team to drive patient acquisition and optimize conversion within their Psychiatric Services business.

Account Executive, Mid-Market Cross-Sell

Company: FiscalNote

Location: USA

Posted Nov 10, 2024

FiscalNote is a leader in policy and global intelligence, empowering customers with critical insights and tools to turn them into action. The company values diversity and is committed to creating an inclusive environment for all employees.

Director of Carrier Partnerships

Company: Shippo

Location: USA

Posted Nov 10, 2024

Shippo is a shipping layer of the internet, providing ecommerce merchants with access to 50+ domestic and international shipping carriers through a single API. They are looking for a Director of Carrier Partnerships to lead and execute a long-term carrier strategy and optimize existing carrier relationships.

Solutions Engineer

Company: Youdotcom

Location: USA

Posted Nov 10, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company is recognized for its accurate and transparent search engine and has been featured in Time Magazine's Best Inventions of 2022. The Solutions Engineer role is crucial in aligning innovative strategies with technology solutions within complex accounts, requiring strong technical and sales abilities.

Senior Product Manager

Company: Signify Health

Location: USA

Posted Nov 10, 2024

Signify Health is looking for a Senior Product Manager to join their team to help realize the product vision and provide any healthcare service to any member or patient. The role requires a dynamic and passionate individual with experience in product management and a deep understanding of the healthcare ecosystem.

Senior UX Researcher

Company: Truebill

Location: USA

Posted Nov 10, 2024

Rocket Money is looking for a Senior UX Researcher to join their team. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Head of People

Company: Mazedesign

Location: USA

Posted Nov 10, 2024

MazeMaze is a Series B-funded startup building the future of product research for modern teams. They are seeking an experienced strategic Head of People to lead the People function and drive the roadmap.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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