Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Vice President of Channel Programs

Company: Mattermost

Location: USA

Posted Nov 08, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are looking for an experienced Vice President of Channel Programs to lead their efforts in building and optimizing their partner ecosystem.

Senior Marketing Specialist

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing software company that is changing the market. They are looking for a Senior Marketing Specialist to drive marketing programs that engage, educate, and qualify prospective clients. The role involves understanding the target audience, developing and executing effective marketing campaigns, and analyzing campaign performance.

Global Subcategory Lead - Procurement Senior Specialist, Engineered Polymers Team

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse team, collaborate with innovative people, and make an impact in a global procurement role. The company offers competitive pay, benefits, and a flexible work environment.

Partnership/Agency Manager

Company: Pipe17

Location: USA

Posted Nov 08, 2024

Pipe17 is a venture-funded software startup that offers a post-checkout operations platform. They are looking for a business development professional to scale up their partner business development function and drive strategic value. The role involves pipeline development, partner onboarding, and partner management.

Commerce Services Specialist

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for career growth and collaboration with diverse people at 3M. The role involves leading operations and sales engagement activities, increasing penetration of Commerce Services solutions, and fostering strong relationships with key account contacts.

Senior Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Nov 08, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Solution Architect - Identity Governance

Company: Trilagen

Location: USA

Posted Nov 08, 2024

Trilagen is looking for a talented Solution Architect to join their expanding team. The role involves designing and implementing cloud-based Identity Governance solutions for clients. The ideal candidate will possess strong technical acumen and be able to communicate effectively with both technical and non-technical audiences.

Global Audit Quality & Data Analytics Supervisor

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and professional growth at 3M. The company offers a diverse range of roles, a supportive work environment, and competitive pay and benefits.

Pricing Program Manager

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Pricing Program Manager to join their Rider Growth team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Payroll Analyst

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for growth and collaboration at 3M, a company that values diversity and innovation. The role of Payroll Analyst is described as a challenging and rewarding position that requires strong analytical and problem-solving skills.

Front-End Engineering Design Senior Manager

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description is for a Large Capital FrontEnd Engineering Design Senior Manager position at 3M. The role involves overseeing a team of engineers to develop and execute high-quality FrontEnd Engineering and Design packages for large capital projects. The job requires a bachelor's degree or higher in Engineering, ten years of experience in managing Capital Project Engineers or design Engineers, and experience in an industrial manufacturing setting.

Senior Product Manager - Discovery

Company: AllTrails

Location: USA

Posted Nov 08, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, and user reviews. The company is looking for a Senior Product Manager to join their Discovery team, responsible for helping millions of people discover their outdoors.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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