Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Data Analyst

Company: Thedutchie

Location: USA

Posted Nov 08, 2024

Dutchie is a technology company that provides a comprehensive platform for dispensary operations and consumer access to cannabis. The company aims to support positive societal change through wellness benefits, social justice, and empowering local communities. Dutchie has raised over $600M in funding and has a strong team of data analysts who work closely with technical and business teams to deliver insights that drive action.

Senior Direct Response Copywriter

Company: The Motley Fool

Location: USA

Posted Nov 08, 2024

The job posting is for a Senior Direct Response Copywriter position at The Motley Fool, a financial publishing company. The job requires experience in copywriting and the ability to create campaigns that generate up to $100 million in sales annually. The company offers a flexible remote work environment, generous parental leave, and other benefits.

Engineering Lead

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is for a Lead Engineer position at Metalab, a company that designs and builds products. The role involves overseeing engineering activities, leading client presentations, and mentoring other developers. The ideal candidate has 6+ years of full-stack experience, expertise in Nodejs andor Python, and experience in a Lead role.

Strategic Events and Operations Manager

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing company that is changing the market. They are looking for a Strategic Events and Operations Manager to lead the strategy planning and execution of third-party programs. The ideal candidate is passionate about events, has a proven track record in planning and executing strategic events, and is able to thrive in a fast-paced environment.

Compensation Analyst III

Company: Everi

Location: USA

Posted Nov 08, 2024

The job posting is for a Compensation Analyst III role at Everis, requiring strong communication, analytical, and technical skills. The role involves conducting intake sessions, maintaining salary databases, and generating analytical reports. The company offers a competitive salary and benefits package, including comprehensive healthcare benefits, retirement savings plan, and discretionary time off.

Associate Director, Digital Delivery

Company: Avalerehealth

Location: USA

Posted Nov 08, 2024

Avalere Health is a purpose-built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. The company has a team of 1500+ experts who combine their knowledge and expertise to create connections that make better health happen. Avalere Health partners with clients to navigate the complex healthcare ecosystem and help them connect patients with life-changing therapies.

Contract Business Development Representative

Company: Citrine Informatics

Location: USA

Posted Nov 08, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to create sustainable materials and chemicals. They are looking for a part-time Business Development Representative to work on a contract basis.

VP of Design

Company: Upwork

Location: USA

Posted Nov 08, 2024

Upwork is a remote-first organization that is looking for a Vice President of Design to lead and shape the future of the product experience. The role involves defining and evolving the design strategy, leading the design of multimodal systems, and collaborating with cross-functional teams to create seamless user experiences.

Senior Group Product Manager - Developer Platform

Company: Webflow

Location: USA

Posted Nov 08, 2024

Webflow is seeking a Senior Group Product Manager to lead their Developer Platform team. The ideal candidate has a deep technical background and experience building developer platforms. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Principal Product Manager – TiDB Management Console

Company: PingCAP

Location: USA

Posted Nov 08, 2024

PingCAP is seeking a Principal Product Manager to lead the development of the Management Console for TiDB's self-managed deployments. The role involves defining a comprehensive product strategy, harmonizing the user interface, and collaborating with cross-functional teams to deliver a console that aligns with the TiDB Cloud interface.

Head of Marketing

Company: Paula's Choice Skincare

Location: USA

Posted Nov 08, 2024

The job posting is for a Head of Marketing for North America at Paulas Choice, requiring strong leadership, campaign development, and retail marketing experience. The role involves driving marketing communications strategy, ensuring brand identity, and implementing campaigns across channels.

Interior Designer

Company: Pacaso

Location: USA

Posted Nov 08, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has a strong focus on design and customer experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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