Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Account Manager

Company: Bitcoin Depot

Location: USA

Posted Nov 07, 2024

Bitcoin Depot is seeking an Account Manager to oversee business relationships, develop strategy, and expand sales. The role requires strong organizational and analytical skills, with a focus on customer satisfaction and revenue growth.

Inclusion and Engagement Partner

Company: Dropbox

Location: USA

Posted Nov 07, 2024

Dropbox is looking for an exceptional Inclusion and Engagement Partner to join their team. The ideal candidate will have experience building and driving Inclusion and Engagement strategy, and the ability to collaborate cross-functionally in a fast-paced creative environment.

Customer Service Representative

Company: NexRep

Location: USA

Posted Nov 08, 2024

The job posting is for a Customer Service Representative to work from home, helping patients and caregivers with payroll services. The job offers flexible scheduling, competitive pay, and benefits. The company is looking for individuals with strong customer service skills, empathy, and patience.

Technical Curriculum Developer - Azure and Cloud Platforms

Company: Datadog

Location: USA

Posted Nov 07, 2024

The job posting is for a Technical Curriculum Developer to join the Customer Education and Training team at Datadog. The role involves creating learning content for customers, including workshops and certifications, and working closely with engineering and product teams. The company values diversity and offers benefits such as stock equity, professional development, and an inclusive company culture.

Senior DER Analyst

Company: Calibrant Energy

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior DER Analyst position at Calibrant Energy, a company that aligns solutions to accelerate the energy transition. The ideal candidate is a self-starter with strong analytical and quantitative skills, experience with coding and automation, and a passion for working with data and building new things.

Senior Systems Analyst, Billing & Collections

Company: Toast

Location: USA

Posted Nov 07, 2024

The job posting is for a Systems Analyst role at Toast, a restaurant platform company. The role involves translating business concepts into software solutions, collaborating with technical and non-technical teams, and ensuring accurate documentation. The ideal candidate has experience in billing systems, financial systems, and ERPCRM platforms, and is process-driven, result-oriented, and has strong communication and problem-solving skills.

Partner Success Director

Company: Abridge

Location: USA

Posted Nov 07, 2024

Abridge is a healthcare technology company that aims to improve clinical documentation and patient outcomes through its AI-powered platform. The company is looking for a Partner Success Director to work with clinicians and healthcare professionals to ensure the satisfaction and adoption of its solutions.

Engineer II, Quality Assurance & Testing

Company: Bellese

Location: USA

Posted Nov 07, 2024

Bellese Technologies is a mission-driven company that aims to make a meaningful impact on public health outcomes. They are looking for a tester to join their team, who has experience in testing complex systems, and is passionate about healthcare and changing the healthcare landscape.

Manager, Customer Experience (Organ Health)

Company: Natera

Location: USA

Posted Nov 07, 2024

The Customer Experience Manager role at Natera involves overseeing the Customer Experience team, managing day-to-day operations, and driving planning and execution of major projects. The role requires excellent analytical and project management skills, as well as experience working with teams across multiple departments.

Product Marketing Manager

Company: SpecterOps

Location: USA

Posted Nov 07, 2024

SpecterOps is seeking an experienced Product Marketing Manager to support growth across the marketing function. The ideal candidate will have extensive experience in marketing cybersecurity products and services to the channel, distributors, system integrators, and the public sector.

Sr. Product Engineer - Graph and Network Analysis

Company: Esri

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Product Engineer position at Esri, where the candidate will work on integrating graph analytics into the ArcGIS platform. The role involves designing and building new software product capabilities, collaborating with engineers and developers, and growing skills in an environment that rewards professional development.

SBA Loan Officer

Company: First Citizens Bank

Location: USA

Posted Nov 07, 2024

The job description is for a remote role in Florida, responsible for developing and promoting the Small Business Administration's Lending Line of Business. The position involves loan processing, sales, and relationship development, requiring a bachelor's degree and 8 years of experience in the financial industry.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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