Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Clinical Data Analyst

Company: Modern Health

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Clinical Data Analyst to join the Analytics team at Modern Health. The role involves evaluating member utilization and outcomes, analyzing data to improve clinical results, and creating a compelling story around member outcomes. The company offers a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Senior Manager - Publisher Partnerships

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Sr Manager of Publisher Partnerships and are looking for a candidate with experience in sales, business development, and account management. The company offers a competitive salary, benefits, and a supportive culture.

ServiceNow Sales Specialist

Company: TTEC Digital

Location: USA

Posted Nov 07, 2024

The job posting is for a ServiceNow Sales Specialist at TTEC Digital, a company that pioneers engagement and growth solutions for exceptional customer experiences. The role involves identifying new business opportunities, working with technology marketing and sales practitioners, and providing comprehensive product information to potential clients.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 07, 2024

The job posting is for an Enterprise Sales Director East position at Lumos. The role involves driving sales strategy, building a high-performing sales team, and ensuring Enterprise Account Executives meet and exceed targets. The job requires 6+ years of experience in B2B SaaS Sales, experience managing an enterprise sales team, and strong communication skills.

Manager - Lifecycle Marketing

Company: hims & hers

Location: USA

Posted Nov 07, 2024

The job posting is looking for a Lifecycle Marketing Manager to join the CRM team, with responsibilities including managing email, SMS, and push notification campaigns, and partnering with cross-functional stakeholders. The ideal candidate has experience in CRM and lifecycle marketing, and is passionate about the end-to-end customer journey.

Sales Engineer

Company: JumpCloud

Location: USA

Posted Nov 07, 2024

JumpCloud is a company that provides a unified open directory platform for managing identities, devices, and access across organizations. The PreSales Engineering team is looking for a technical sales professional to provide consultative support to organizations evaluating the JumpCloud platform.

Staff UX Writer

Company: Springhealth

Location: USA

Posted Nov 07, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Staff UX Writer to join their team, who will be responsible for crafting clear and concise copy that enhances the usability and accessibility of their digital products.

Senior Value Engineer

Company: Signifyd

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Value Engineer to work with the Go to Market team to win new business, upsell products, and retain customers. The role involves crafting value selling narratives, creating business case presentations, and providing training on value engineering best practices.

GM of Platform

Company: Mapbox

Location: USA

Posted Nov 07, 2024

Mapbox is a leading real-time location platform that provides a range of tools and services for organizations to create customized and immersive experiences. The company is looking for a General Manager to lead its Platform organization, which is responsible for developing and maintaining the company's developer tools, data platform, and security features.

Vendor Escalation Specialist I

Company: Pax8

Location: USA

Posted Nov 07, 2024

The Vendor Escalation Specialist I owns cases that have been escalated to our vendors, guiding partners through case resolution and maintaining case scope. Essential responsibilities include troubleshooting vendor-defined issues, partnering with the Technical Support team, and collaborating with vendors to drive continuous communications.

Senior Software Engineer II

Company: Splice

Location: USA

Posted Nov 07, 2024

The job description is for a Senior Software Engineer II position at a remote US company. The role involves defining architecture, driving implementation changes, and advocating for system designs. The company is looking for a candidate with experience in Go, Python, and cloud provider primitives, and a strong focus on customer experience.

Vice President, Global Talent Acquisition

Company: Western Digital

Location: USA

Posted Nov 07, 2024

The job description is for a Vice President of Global Talent Acquisition at Western Digital. The company is looking for a leader to build a cohesive recruitment strategy, develop a talent planning model, and optimize global talent acquisition processes. The job requires strong business acumen, experience in a senior leadership role, and a passion for providing an ultimate candidate experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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