Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Principal Product Designer

Company: Big Cartel

Location: USA

Posted Nov 04, 2024

Big Cartel is looking for a Principal Product Designer to help evolve their ecommerce platform. The role is fully remote and requires working closely with the Product Team and other departments. The ideal candidate has 8+ years of design experience and is a curious learner and self-starter.

Marketing Specialist

Company: Colibri Group

Location: USA

Posted Nov 03, 2024

Colibri culture emphasizes values like Love, Joy, Boldness, Teamwork, and Curiosity. The company has a rich history and is a pioneer in online professional education. They have a diverse team and welcome applicants from all backgrounds.

Virtual Field Representative

Company: EVERSANA

Location: USA

Posted Nov 04, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They offer competitive salaries and benefits, and prioritize diversity and inclusion. The job description for the Virtual Field Representative role involves providing educational materials and building relationships with healthcare providers.

UX Researcher IV

Company: Aya Healthcare

Location: USA

Posted Nov 03, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for growth and development. The company is looking for a UX Researcher IV to join their team, who will play a critical role in influencing product design decisions with data-driven insights.

Group Product Manager

Company: PandaDoc

Location: USA

Posted Nov 03, 2024

PandaDoc is seeking a Group Product Manager for their Monetization area within the Growth department. The ideal candidate will have a deep understanding of pricing strategies and PLG monetization flows, and will be responsible for leading PMs and creating a product strategy.

Applied AI Engineer Tech Lead

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app identities and data. They are hiring an Applied AI Engineer Tech Lead to take the lead in developing prototyping and productionizing AI models that will transform traditional access governance into dynamic automated processes.

Senior Program Manager

Company: Beacon

Location: USA

Posted Nov 04, 2024

Beacon Biosignals is a company that is revolutionizing precision medicine for the brain. They are seeking a customer-focused Senior Program Manager to join their mission to make brain monitoring easily accessible, interpretable, and actionable.

Senior Cloud Engineer

Company: Adaptive Biotechnologies

Location: USA

Posted Nov 03, 2024

Adaptive Biotechnologies is a company that is transforming the diagnosis and treatment of immunemediated diseases through innovative sequencing technology and machine learning. They are looking for a Senior Cloud Engineer to join their team to design and build a robust and scalable cloud infrastructure.

Senior Product Designer

Company: Air

Location: USA

Posted Nov 03, 2024

Air is a Creative Ops System for Marketers that automates tasks, unlocks creativity, and has raised $38M from venture capital groups. The company is looking for a Senior Product Designer to deliver exceptional design outcomes and has a remote role with benefits.

Senior Site Reliability Engineer

Company: Curology

Location: USA

Posted Nov 04, 2024

The role of a RoleArchitect involves leading the delivery of high-quality and reliable solutions through creative problem-solving and technical expertise. The role requires experience in building infrastructure solutions in AWS, working with Docker containers, and building and deploying CICD pipelines. The company, Curology, provides prescription medications and personalized care for patients with acne and anti-aging concerns.

Software Developer

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are seeking a software developer to join their team and are offering competitive salary and benefits.

Product Manager- User Interaction

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a dynamic team of professionals who love to innovate and push the envelope, seeking a Product Manager to take the helm of user interaction and usability enhancements within their EHR system.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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