Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Director of Marketing Technology

Company: Workiva

Location: USA

Posted Nov 04, 2024

The job posting is for a Senior Director of Marketing Technology, responsible for leading the global marketing organization and ensuring a frictionless customer journey. The role involves developing and executing the global strategy for the marketing technology stack, collaborating with internal teams, and evaluating existing systems.

VP of Channels & Alliances

Company: Sword Health

Location: USA

Posted Nov 04, 2024

Sword Health is a company that aims to free people from pain using technology. They have a mission to build a pain-free world and are looking for individuals to help them scale their impact. The company has a strong focus on being a destination for the best and brightest talent and has received recognition as a Forbes Best Startup Employer.

Senior Business Development Manager - Digital (Mosaic)

Company: Fluence

Location: USA

Posted Nov 04, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world for a more sustainable future.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Staff Technical Lead - Data Visualization Group

Company: HubSpot

Location: USA

Posted Nov 04, 2024

HubSpot is looking for a Staff Technical Lead to drive the development and scaling of their Data Visualization Group. The role involves leading the technical direction, scaling GraphQL cluster and deal flow pipelines, and working closely with product managers, engineers, and UX designers.

Business Development Lead - Education

Company: brightwheel

Location: USA

Posted Nov 04, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Business Development Lead to drive strategy for their business expansion into Education for their Government and Enterprise Team.

Head of Pricing and Strategy

Company: Apollo.io

Location: USA

Posted Nov 04, 2024

The job description is for a Head of Pricing and Strategy role, requiring experience in pricing strategy, monetization, and commercial excellence. The responsibilities include leading the development and implementation of global pricing strategies, working with cross-functional teams, and partnering with external consultants.

Lead Producer

Company: Demiurge Studios

Location: USA

Posted Nov 04, 2024

Demiurge Studios is seeking an experienced senior producer or development director to lead production on their newest project. The role requires strong leadership skills, ability to work with external stakeholders, and experience in game development. The studio offers a collaborative culture, flexible work environment, and various benefits.

Privacy Products Engineering Manager

Company: Stripe

Location: USA

Posted Nov 04, 2024

Stripe is looking for an experienced Engineering Manager to lead the team responsible for building products that help customers manage their privacy needs. The role involves building external facing privacy products, working with cross-functional teams, and managing processes to help the team do its best work.

Director of Search Engine Marketing

Company: QuinStreet

Location: USA

Posted Nov 04, 2024

The job posting is seeking a highly skilled Director of Search Engine Marketing to lead credit card consumer acquisition initiatives. The ideal candidate will have experience in SEM, strong analytical skills, and excellent communication and leadership skills.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Engineering Lead, AI Excellence Group

Company: HubSpot

Location: USA

Posted Nov 04, 2024

The job posting is for an Engineering Lead position at HubSpot, responsible for building and leading teams of ML Engineers and Software Engineers to develop AI systems. The role requires experience in engineering management, ML/AI concepts, and software engineering best practices. The company offers competitive compensation and benefits, and values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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