Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Project Delivery Lead

Company: Idmworks

Location: USA

Posted Nov 03, 2024

IDMWORKS is an award-winning identity and access management firm that offers comprehensive services to enable enterprises to manage secure and scale employee and customer access. They have been a pioneer in remote work for 20 years and have established themselves as a leader in the field of IAM.

Client Experience Specialist

Company: One Legal

Location: USA

Posted Nov 02, 2024

One Legal is a leading provider of innovative technology solutions for legal professionals, offering a one-stop online solution for filing court documents and managing service of process. The company is committed to fostering a high-performance culture and is seeking a Client Experience Specialist to join its dynamic and client-focused support team.

Software Developer in Test

Company: Cribl

Location: USA

Posted Nov 03, 2024

Cribl is a fast-growing, remote-first company looking for a Software Development Engineer in Test. The company values collaboration, curiosity, and motivation, and offers a competitive salary and benefits package.

Freelance Digital Marketing Manager

Company: Power Digital Marketing

Location: USA

Posted Nov 03, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and paid media. They are seeking a skilled freelance digital marketing executive to support the senior manager in driving growth for two fast-growing DTC personal and oral care brands.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Staff Product Manager - Global Configuration

Company: Ironcladhq

Location: USA

Posted Nov 03, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. It is looking for a product leader to help build the next phase of its tool.

Manager, Machine Learning

Company: MyFitnessPal

Location: USA

Posted Nov 03, 2024

MyFitnessPal is a company that aims to improve people's health through better food choices. They provide tools and resources to help users reach their weight management goals. The company is looking for a Manager of Machine Learning to lead and scale a team of data scientists and machine learning engineers.

Senior Customer Success Manager

Company: OrderGroove

Location: USA

Posted Nov 02, 2024

Ordergroove is a dynamic company that values innovation, growth, and customer relationships. They are looking for talented individuals to join their team and work on building strong client relationships. The company offers a flexible work environment, competitive compensation, and opportunities for professional growth.

Principal Product Designer

Company: Air

Location: USA

Posted Nov 02, 2024

Air is a Creative Ops System for Marketers that automates mindless tasks, allowing marketers to focus on creativity. The company is entrepreneurial, focused, and values communication and empathy. It offers a remote role with a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.

Backend Engineer, Apprenticeship

Company: Fetch Rewards

Location: USA

Posted Nov 02, 2024

Fetch is a company that rewards consumers for buying brands they love, and is looking for a Backend Engineer Apprentice to contribute to their engineering team. The company has delivered over $1 billion in rewards and has partnerships with various brands and companies.

Account Manager

Company: Exodus54

Location: USA

Posted Nov 03, 2024

Exodus is looking for an Account Manager to manage and enhance relationships with B2B2C partners, driving customer success in the cryptoWeb3 space. The role requires a customer-obsessed individual with experience in Account Management or Customer Success, preferably in crypto or Web3.

Junior Systems Administrator

Company: BaubleBar

Location: USA

Posted Nov 02, 2024

The text describes BaubleBar's optimistic perspective and its mission to create joy and bring people together. It also outlines the responsibilities and requirements for a Junior Systems Administrator role at the company.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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