Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director of Sales Operations

Company: Soligent

Location: USA

Posted Nov 01, 2024

Soligent is a leading pure-play solar distributor in the Americas, seeking a Director of Sales Operations to lead and optimize sales processes, tools, and analytics. The ideal candidate will have a passion for streamlining operations and driving sales performance.

Senior Infrastructure Engineer

Company: AssistRx

Location: USA

Posted Nov 01, 2024

AssistRx is seeking an experienced Infrastructure Engineer to join their growing IT team. The ideal candidate will have extensive experience in Linux systems administration, engineering, and architecture. The company is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry.

Staff Client Platform Engineer

Company: SandboxAQ

Location: USA

Posted Nov 01, 2024

SandboxAQ is a company that is solving challenging problems with AI and Quantum technology, and is seeking a multidisciplinary Staff Client Platform Engineer to join their team. The company is committed to creating an inclusive culture and offers competitive salaries and benefits.

Senior Product Manager, Risk

Company: Gomotive

Location: USA

Posted Nov 02, 2024

Motive empowers physical operations teams with tools to make work safer, more productive, and profitable. The company serves over 120,000 customers and is looking for a Senior Product Manager Risk to lead the risk team.

Bilingual Customer Service Representative/Spanish

Company: Sutherland

Location: USA

Posted Nov 01, 2024

The company Sutherland is a digital transformation company that provides exceptional experiences for customers. They offer a range of services including customer service, cloud engineering, and advanced analytics. The company is seeking bilingual Spanish-English individuals to join their team as Customer Service Reps.

Senior Manager, Analytics - Product & Revenue

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to access. They are looking for a leader to manage their business intelligence team and develop a data infrastructure to support their claims revenue cycle.

Strategic Sales Director

Company: Cresta

Location: USA

Posted Nov 02, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is looking for a Strategic Sales Director to focus on big strategic deals with large companies in the US.

Sr. Billing Specialist

Company: personalisinc

Location: USA

Posted Nov 01, 2024

The Billing Specialist role at Personalis involves managing billing and collection efforts, ensuring expediency in processing payments, and building relationships with payers, clients, and patients. The ideal candidate has extensive knowledge of medical billing and revenue cycle management, strong attention to detail, and excellent customer service skills.

Clinical Development/HEOR Marketing Manager

Company: Komodo Health

Location: USA

Posted Nov 01, 2024

Komodo Health is a company that aims to reduce the global burden of disease by using data to improve healthcare. They are looking for a Manager of Product Marketing Clinical DevelopmentHEOR to join their team and help shape their product roadmap.

Senior Analyst II - Insight Enablement & Scale

Company: Included Health

Location: USA

Posted Nov 02, 2024

The job posting is for a Senior Analyst II position at Included Health, responsible for quantifying and communicating the company's value to clients. The role involves developing scalable reporting packages, partnering with other teams, and leveraging data visualization tools. The job requires expertise in SQL, Python, and data visualization, as well as strong communication and problem-solving skills.

User Experience Designer

Company: Pluribus Digital

Location: USA

Posted Nov 02, 2024

Pluribus Digital is a company that partners with government customers to design and develop digital products. They are looking for user experience designers to join their team and contribute to their work at USCIS. The company values ongoing employee growth and has a strong focus on diversity, equity, and inclusion.

Director, Strategic Account Management

Company: Cision

Location: USA

Posted Nov 02, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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