Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sales Development Representative

Company: Seqera.io

Location: USA

Posted Oct 31, 2024

Seqera is a company that provides software for scientists to advance science and solve complex challenges. They are looking for a Sales Development Representative to help expand their reach in the life sciences industry.

Technical Project Lead

Company: Development Seed

Location: USA

Posted Oct 31, 2024

Development Seed is seeking a Technical Project Lead to manage a partnership with NASA, focusing on open science, AI-driven Earth science, and building tools for publicly funded research and data. The ideal candidate will have experience in technical project management, natural sciences, and research, with excellent communication and interpersonal skills.

Customer Success Manager

Company: Toku

Location: USA

Posted Nov 01, 2024

Toku is a high-tech global compensation and employment platform that offers unique capabilities, including real-time tax calculations and a unified global API for employment solutions. The company has raised $20 million from a consortium of investors and is looking for a Customer Success Manager to develop and maintain relationships with customers.

Associate Director, People Systems and Operations

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for an Associate Director of People Systems and Operations to oversee the development and implementation of HR systems, processes, and technologies.

Senior Marketing Analyst

Company: Huntress

Location: USA

Posted Nov 01, 2024

Huntress is a remote company that focuses on protecting small to midsize businesses from cyber threats. They are looking for a Senior Marketing Analyst to join their growing Analytics team. The role involves analyzing data and generating insights to drive marketing strategies.

Enterprise Customer Strategist

Company: Snappy

Location: USA

Posted Oct 31, 2024

Snappy is seeking an experienced Enterprise Customer Strategist to join their world-class Go To Market team. The role involves managing complex sales cycles, developing strategic enterprise relationships, and identifying new business opportunities. The company offers a supportive and flexible working environment, competitive compensation, and a range of benefits.

Senior Android Engineer

Company: FeedMedia

Location: USA

Posted Nov 01, 2024

Feed Media Group is looking for an experienced Android software engineer to join their team. The job involves leading the development and maintenance of the existing Android SDK, optimizing and modernizing the codebase, and implementing new technologies and patterns.

CRE Quality Assurance Analyst

Company: Bannerbank

Location: USA

Posted Oct 31, 2024

The job description is for a Senior CRE Quality Assurance Analyst responsible for auditing commercial real estate loan portfolios, educating staff on credit policy, and preparing reports. The role requires a bachelor's degree in a related field, 2+ years of experience, and knowledge of financial contracts, regulatory compliance, and customer service.

Program Management Lead

Company: EVERSANA

Location: USA

Posted Nov 01, 2024

The company EVERSANA is proud to be certified as a Great Place to Work, with a global team of over 7,000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They believe in diversity, inclusivity, and patient-centered care, and are committed to hiring and retaining a diverse workforce.

French Packaging Designer

Company: Crunchyroll

Location: USA

Posted Oct 31, 2024

Crunchyroll is a company that helps people belong by delivering anime and manga content to a passionate community. They are looking for a dedicated designer to join their team for a one-year contract to create high-quality packaging materials for their home video business.

Senior Software Engineer, Frontend Platform

Company: Cresta

Location: USA

Posted Oct 31, 2024

Cresta is a company that aims to revolutionize the contact center industry by using AI and human intelligence to unlock customer insights and automate conversations. The company has a world-class team of experts and has been recognized as one of the top private AI companies in the world.

Director, Earned & Owned Strategy

Company: Wpromote

Location: USA

Posted Nov 01, 2024

Wpromote is seeking a Director of Earned and Owned Strategy to work on enterprise SEO, Content Marketing, Influencer, Affiliate Marketing, and Email and Lifecycle Marketing clients. The role involves developing custom earned strategy plans, owning earned media projections, and collaborating with sales and channel teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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