Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Partner Account Manager

Company: InMoment

Location: USA

Posted Oct 31, 2024

InMoment is a company that values its employees and offers a range of benefits, including unlimited PTO, flexible work schedules, and a fun and collaborative work environment. The company is looking for a Partner Account Manager to join its team, who will be responsible for building and maintaining relationships with key strategic partners to drive growth and revenue.

Contracts Manager

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for an experienced Contracts Manager to join their legal team and support their sales, customer, and partnerships teams.

Manager of Product Support

Company: Finalsite

Location: USA

Posted Oct 31, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of employees who work remotely and offer a range of products and services including website designs, content management system, mass communications tools, and more.

Customer Success Manager

Company: Relocity

Location: USA

Posted Oct 31, 2024

Relocity is a company that provides a global mobility experience for enterprises, enabling them to attract, retain, and engage talent globally. The company is looking for a Customer Success Manager to manage client relationships, drive engagement, and ensure maximum value from their solutions.

Data Engineer I

Company: Pax8

Location: USA

Posted Oct 31, 2024

The role of Data Engineer at Pax8 involves building data systems, working with stakeholders, and developing scalable data pipelines. The ideal candidate has strong technical skills in SQL and Python, experience with data modeling, and excellent communication skills.

Director of Clinical Strategy

Company: Bluesight

Location: USA

Posted Oct 31, 2024

Bluesight is a high-growth healthcare information technology company seeking a Director of Clinical Strategy to build value-based relationships with hospital leadership and clinical teams, providing actionable insights on drug data and positioning technology as a key enabler for streamlined hospital workflows.

Global Events Project Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Global Events Project Specialist supports Pax8 Tier 1 Events by coordinating logistics, managing project timelines, and handling miscellaneous event logistics. The role requires collaboration with stakeholders, process improvement, and excellent communication skills.

Senior Engineering Manager, Customer Success

Company: Toast

Location: USA

Posted Oct 31, 2024

The job description is for a Senior Engineering Manager focused on Customer Success, responsible for leading a team of Engineers, delivering solutions, and guiding technical decisions. The role requires experience in Customer Success systems, knowledge management, and team leadership.

Senior DevOps Engineer

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. The company is looking for a Senior DevOps Engineer to join their team, who will play a pivotal role in enabling engineering teams across the organization. The role involves consulting with engineering teams, architecting solutions, and working with development teams to review existing strategy and provide input into architectural design and execution.

Sr. Salesforce Administrator

Company: RainFocus

Location: USA

Posted Oct 31, 2024

RainFocus is a rapidly growing software company looking for a Sr Salesforce Administrator to join their Business Operations organization. The role involves managing tasks and projects, implementing monitoring services, and optimizing system requirements. The company offers competitive salaries, benefits, and a fun work environment.

Majors Account Executive

Company: PagerDuty

Location: USA

Posted Oct 31, 2024

PagerDuty is seeking a Majors Growth Account Executive to sell SaaS products to Enterprise accounts. The role requires a consultative sales approach, proven knack for driving sales growth, and ability to captivate a tech-savvy audience. The company values delivering exceptional sales experiences and offers a flexible hybrid workplace.

Senior Test Automation Engineer

Company: Eleks

Location: USA

Posted Oct 31, 2024

ELEKS is looking for a Senior Test Automation Engineer to work on a Content Management Platform project. The job requires strong knowledge of automated testing tools, load testing tools, and software quality assurance. The responsibilities include reviewing project requirements, developing automation scripts, and communicating with customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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