Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Community Coordinator

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Community Coordinator is responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They will assist in managing meeting logistics, catering, and space setup, and ensure a successful experience for all stakeholders.

Content Marketing Manager

Company: Shelf

Location: USA

Posted Oct 31, 2024

Shelf is a company that provides a platform for AI readiness, helping companies deploy their AI strategy with Day 1 ROI. They have a mission to empower humanity with better answers everywhere. The company is looking for a Content Marketing Manager to join their team, responsible for creating and publishing content across various channels to drive brand awareness and quality pipeline.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 31, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the entire life cycle of Skills Practice Products and Freckle, working closely with various teams, and driving solutions that increase student success.

AI Engineer

Company: Prompt

Location: USA

Posted Oct 31, 2024

Prompt is looking for an experienced AI Engineer to help push forward ambitious AI initiatives in the healthcare space. The company is revolutionizing healthcare by delivering modern B2B enterprise software to rehab therapy businesses. The role combines a deep understanding of AI technology and algorithms with a strategic mindset to enhance the platform.

Naturopathic Doctor

Company: Nutrafol

Location: USA

Posted Oct 31, 2024

Nutrafol is seeking a part-time licensed naturopathic doctor to provide wellness coaching sessions to customers. The role involves leading one-on-one consultations, researching new approaches, and educating customers on hair and skin health. The hourly rate is $60.

Welcome Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Welcome Specialist is responsible for providing a positive and intentional welcome experience for new hires, customers, and guests at Pax8 HQ. They own the welcome experience, plan tours, and manage the space calendar. The ideal candidate has at least 5 years of office management or reception experience, expert skills with Microsoft Office Suite, and strong communication skills.

Director of Demand Generation

Company: OfferFit

Location: USA

Posted Oct 31, 2024

OfferFit is hiring a Director of Demand Generation to lead a team focused on engaging prospects and driving pipeline growth. The role involves developing and executing strategies, optimizing marketing automation systems, and building a high-performing team.

Senior Rust Engineer

Company: Irreducible

Location: USA

Posted Oct 31, 2024

Irreducible is a high-performance cryptography startup that is building a cost-efficient compute stack for advanced cryptographic proofs. They are looking for a Senior Software Optimization Engineer to work on their binary field proof system, Binius. The company is committed to creating a diverse and inclusive workplace and values the different perspectives and experiences that each person brings to the team.

Enterprise Account Executive

Company: Teleport

Location: USA

Posted Oct 31, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a sales executive to join their team and help them build the future.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 31, 2024

Immersive Labs is a cybersecurity company that helps organizations protect their revenues and brand reputations. They offer a SaaS platform that enables teams to continuously assess and build their cyber capabilities through real-life simulations. The company is looking for a Federal Account Manager to join their team and expand their presence in the US Public Sector.

Digital Marketing Specialist

Company: FireMon

Location: USA

Posted Oct 31, 2024

FireMon is looking for a Digital Marketing Specialist to join their Demand Generation team. The role involves executing digital marketing programs, managing the company's website and social media profiles, and tracking performance metrics.

Director, Quality Assurance

Company: MEMX

Location: USA

Posted Oct 31, 2024

MEMX is seeking a Director of Quality Assurance to lead their software testing process, manage their test engineering team, and develop test automation strategies. The ideal candidate has hands-on testing experience at a financial institution and a strong background in computer science.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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