Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Lifecycle Marketing Manager

Company: BigHealth

Location: USA

Posted Oct 31, 2024

Big Health is a company that aims to help millions of people achieve good mental health through digital therapeutics. They are seeking a Lifecycle Marketing Manager to execute marketing initiatives and drive enrollments to their products.

Founding Account Executive

Company: Niceboard

Location: USA

Posted Oct 31, 2024

Niceboard is a profitable B2B SaaS startup looking for a salesperson to help them grow. The company is 100% bootstrapped and independent, and the founder is looking for someone who is hands-on, hungry, and resourceful to help take the company to the next level.

Lead UX Designer for Social Impact Design Agency (F/T Remote)

Company: Constructive

Location: USA

Posted Oct 31, 2024

Constructive is a leading social impact strategy and design firm seeking a Lead UX Designer with expertise in UX design for content-rich websites and strong people management skills. The role involves leading a UX design team, managing and mentoring designers, and collaborating with strategy, content, and engineering teams.

Staff Software Engineer, Networking

Company: Mozilla

Location: USA

Posted Oct 31, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are working on improving networking protocols and multithreaded applications. The company is looking for a skilled developer to work on a first-class networking stack and improve web experiences for millions of Firefox users.

Senior Software Engineer, Backend

Company: Flex

Location: USA

Posted Oct 31, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are looking for a Senior Software Engineer to join their team and help them achieve their mission.

Contract Technical Recruiter

Company: Rialtic

Location: USA

Posted Oct 31, 2024

Rialtic is a company that empowers health insurers and healthcare providers to run their critical business functions. They are looking for a technical recruiter to partner with senior leaders and build cross-functional partnerships to scale hiring. The company values diversity, inclusivity, and authenticity, and encourages applicants to apply even if they don't meet every qualification.

NA Enterprise Account Executive

Company: Lucid Software

Location: USA

Posted Oct 31, 2024

Lucid Software is a leader in visual collaboration, helping teams align around a shared vision and collaborate visually. The company has received numerous recognitions for its products and workplace culture, and is looking for an Enterprise Account Executive to lead the strategic business growth for new and existing customers in the California Bay Area market.

Account Executive

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is seeking an Account Executive to join its Go-To-Market department, responsible for articulating the value proposition of the entire SpryPoint solution suite to prospect audiences, creating demand, and effectively managing sales cycles.

Senior Brand Gen Manager

Company: Samsara

Location: USA

Posted Oct 31, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are looking for a Sr BrandGen Manager to lead the development and execution of fully integrated omnichannel brand campaigns. The company offers a competitive total compensation package, flexible working, and a commitment to diversity and inclusion.

Senior Software Engineer

Company: AffiniPay

Location: USA

Posted Oct 31, 2024

The job posting is looking for a senior software engineer to help build new products and develop capabilities for users. The engineer will work with a team to design, build, and maintain a product called Smart Spend, which will impact the business practices of diverse customers.

Technical Program Manager

Company: Goodleap

Location: USA

Posted Oct 31, 2024

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions. They are seeking an experienced Technical Program Manager to lead cross-functional teams in delivering complex technical projects.

Data Scientist

Company: Common App

Location: USA

Posted Oct 30, 2024

Common App is a non-profit organization dedicated to making college admissions more accessible and equitable. They are seeking a Data Scientist to join their team and help build their data analytics and research function.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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