Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Compensation Manager, People Team

Company: Thumbtack

Location: USA

Posted Oct 30, 2024

Thumbtack is a company that helps homeowners manage their homes by providing a platform for hiring professionals. The company is driven by a common goal and is seeking people who share its purpose. It offers a virtual-first working model and a range of benefits and perks.

SAP APM and Workflow Application Developer

Company: Cognizant

Location: USA

Posted Oct 30, 2024

Cognizant is looking for an SAP APM and Workflow Application Developer to join their dynamic team. The role involves developing technical solutions to improve broker compensation processes, implementing APM rule formulas, and supporting initial and renewal Medicare enrollments.

Service Desk Administrator III- Orders & Billing

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Desk Admin III role is responsible for facilitating orders and billing scenarios, providing technical support, and collaborating with management. The ideal candidate should have experience in a similar field, excellent analytical and problem-solving skills, and a passion for learning and developing others.

Implementations Consultant - Supply Chain Solutions

Company: Everstream Analytics

Location: USA

Posted Oct 30, 2024

Everstream Analytics is looking for a customer-focused Implementations Consultant to join their Professional Services team. The role involves advising clients on best practices, system capabilities, and limitations, and facilitating data and system integrations. The ideal candidate has a bachelor's degree, at least 4 years of experience in B2B SaaS implementation, and is a self-starter with a curious attitude and willingness to learn.

Data Consultant - Corporate

Company: Yipitdatajobs

Location: USA

Posted Oct 30, 2024

YipitData is a market-leading data and analytics firm that provides accurate and detailed insights to industries. The company has raised $475M and has been recognized as one of Inc's Best Workplaces. They are expanding their Solutions team and are looking for a Data Consultant to develop and deliver data-driven insights products for clients.

Regional Sales Director

Company: Hypr

Location: USA

Posted Oct 30, 2024

HYPR is seeking a Regional Sales Director in NYC to join their mission to create a passwordless world and secure the identity lifecycle. The role requires 5+ years of experience in enterprise SaaS sales, strong communication and presentation skills, and the ability to work in a flexible environment.

Lead Designer

Company: Bounteous

Location: USA

Posted Oct 30, 2024

Bounteous is looking for an experienced Lead Designer to join their growing design practice. The role involves leading and contributing to project quality, creativity, and delivery, as well as mentoring junior designers.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Oct 30, 2024

The ATM Installation Technician assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

Senior Platform Specialist

Company: Privia Health

Location: USA

Posted Oct 30, 2024

The job description is for a Senior Platform Specialist at Privia Health, a technology-driven national physician enablement company. The role involves supporting the athenaOne applications, managing complex issues, and leading projects. The company is committed to creating a work environment that allows employees to bring their whole selves to work.

Head of Partnerships

Company: Zowie

Location: USA

Posted Oct 30, 2024

Zowie is a company that believes in using AI to improve customer service. They have established strong product traction with midmarket and enterprise customers and are now looking for a Head of Partnerships to build their partner ecosystem. The company is ambitious, innovative, and thrives in a rapidly changing market.

Director of Product Management - Device Management

Company: JumpCloud

Location: USA

Posted Oct 30, 2024

JumpCloud is a company that delivers a unified open directory platform for securely managing identities, devices, and access. The company is looking for a Director of Device Management to lead the team in developing and growing the device management platform.

QA Engineer

Company: Centro

Location: USA

Posted Oct 30, 2024

Basis Technologies is a company that delivers software and services to automate digital media operations. They are committed to building an inclusive culture and provide a range of benefits to their employees.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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