Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Flight Software Engineer

Company: Reliable Robotics

Location: USA

Posted Oct 31, 2024

The job posting is for a Flight Software Engineer position at Reliable Robotics, a company that develops safety-enhancing technology for aviation. The role involves developing deterministic C++ software for automated aircraft systems and requires experience with C or C++, as well as a strong understanding of computer architecture, operating systems, and networking.

Revenue Operations Specialist

Company: User Interviews

Location: USA

Posted Oct 31, 2024

User Interviews is a remote company that values continuous improvement and customer feedback. They are looking for a Revenue Operations Specialist to join their team and support their Go-To-Market operations.

Principal Software Engineer - Supply Chain (Fullstack)

Company: Veho

Location: USA

Posted Oct 31, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Principal Engineer to lead the Supply Chain Engineering team and create user-friendly solutions for stakeholders.

Account Executive (Mid-Market) - API/CPaaS

Company: Vonage

Location: USA

Posted Oct 31, 2024

The job posting is for a MidMarket Account Executive at Vonage, a global cloud communications leader. The role involves driving growth and success of Vonage's APICPaaS solutions, expanding existing relationships, and cultivating new ones. The job requires experience in MidMarket technology sales, SaaS, Cloud, or API-based communications, and a solution-oriented sales approach.

Director - Partner Field Sales

Company: Tanium

Location: USA

Posted Oct 31, 2024

The job description is for a Director of Partner Field Sales at Tanium, a company that provides converged endpoint management solutions. The role involves recruiting, enabling, and aligning partners to achieve sales targets, developing and executing regional partner business plans, and educating sales teams on partner value propositions.

Software Engineer - Data Platform

Company: Stripe

Location: USA

Posted Oct 31, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The Stream Compute team manages the infrastructure and systems behind their stream processing systems, working at the intersection of real-time data processing and fintech innovation.

Senior Staff Machine Learning Engineer, Security

Company: Airbnb

Location: USA

Posted Oct 31, 2024

Airbnb is looking for a Senior Staff Machine Learning Engineer to contribute to advancing Information Security protections and related operations. The role involves building and productionizing Machine Learning models, developing and communicating effective strategies, and working with cross-functional teams.

Technical Program Manager - Security

Company: Stripe

Location: USA

Posted Oct 31, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Technical Program Manager to join its Security team, who will be responsible for shaping the technical design, driving decision making, and ensuring seamless execution of cross-organizational security initiatives.

Payments and Risk Specialist

Company: SQUIRE

Location: USA

Posted Oct 31, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them manage their shop operations and increase revenue. The company is trusted by barbers in over 3000 shops globally and supports shop owners in bridging the gap between their personal craft and business goals.

Engineering Manager - Business Access

Company: Pinterest

Location: USA

Posted Oct 31, 2024

The job posting is for an Engineering Manager position at Pinterest, responsible for leading a team to deliver critical features for businesses. The role requires experience in software engineering, team leadership, and agile development methodologies.

Director of Design - Operations

Company: Nava

Location: USA

Posted Oct 31, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. The company is looking for a Director of Design Operations to lead the design team and ensure efficiency in their work.

Demand Generation Marketing Manager

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Demand Generation Marketing Manager to lead acquisition marketing efforts. The company values diversity, inclusivity, and continuous learning.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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