Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Assessment and Content Developer

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an Assessment and Content Developer to join their Education team. The role requires experience in early childhood education, assessment development, and research studies.

Director - Strategic Account Management

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Virtual Therapist - ARFID Program

Company: Monte Nido & Affiliates, LLC

Location: USA

Posted Oct 31, 2024

Walden Behavioral Care is seeking a Therapist to work with ARFID patients virtually. The company offers a comprehensive treatment approach, competitive compensation, and a diverse environment. The Therapist will provide individual, group, and family therapy, and participate in discharge and aftercare planning.

Sr. Software Engineer - Backend

Company: hims & hers

Location: USA

Posted Oct 31, 2024

The job posting is seeking an experienced Sr Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience with backend services, collaboration, leadership, and technical skills. The company offers competitive benefits and a positive work environment.

Enterprise Sales Lead

Company: PermitFlow

Location: USA

Posted Oct 31, 2024

PermitFlow is a software company that aims to streamline construction permitting in the US market. They have raised $31m in funding and are looking for an Enterprise Sales Lead to expand their reach among general contractors, builders, and developers.

Executive Director of Social Networks

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking a strategic leader for the Executive Director of Social Networks position. The role involves leading a team of Account Managers, building relationships with senior executives, and driving retention and expansion strategies for high-value customers.

Customer Support Specialist

Company: TeamSnap

Location: USA

Posted Oct 31, 2024

TeamSnap is looking for a Customer Experience Agent to deliver high-quality support to their customers. The role involves providing WOW customer experiences through email and chat, taking ownership of customer issues, and seeking to understand customer needs. The company offers competitive compensation and a positive work environment.

Strategic Account Executive

Company: Everstream Analytics

Location: USA

Posted Oct 31, 2024

The job posting is for a Strategic Account Executive at Everstream, responsible for driving sales and growth in the automotive industry. The role requires strong presentation and hunting skills, experience in enterprise software sales, and a proven track record of success.

Principal Software Engineer

Company: Restaurant365

Location: USA

Posted Oct 31, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Principal Software Engineer to lead the development of new features and products. The role requires expertise in C, SQL databases, and cloud computing, as well as experience with Agile development concepts and distributed version control systems.

Digital Customer Success - Campaign Manager

Company: Twilio

Location: USA

Posted Oct 31, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The Digital Customer Success Campaign Manager role is a perfect fit for someone who has an exceptional drive to execute and iterate, is a resourceful problem solver, and has an analytical mindset.

Provisioning Specialist I

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Provisioning Specialist L1 ensures timely delivery of orders and proactively communicates with partners. They follow processes and learn new skills on the job. The role requires creative problem-solving, attention to detail, and excellent communication skills.

Senior Marketing Manager

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, with a team of experts dedicated to helping clients improve their operations and better serve their customers. The company has received a strategic investment from Norwest and is looking for a Senior Marketing Manager to develop and execute comprehensive SaaS marketing strategies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages