Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Manager OTC/TM - ERP & Business Apps

Company: iHerb

Location: USA

Posted Oct 30, 2024

The SAP Manager OTCTM is responsible for managing a team, providing leadership, and ensuring governance and compliance of SAP OTCTM systems. The ideal candidate has a deep functional knowledge of OTCTM and strong leadership and project management skills.

Strategist (Brand)

Company: Somnio

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Freelance Brand Strategist to create comprehensive marketing plans, develop B2B promotions, and lead idea generation sessions. The ideal candidate has expertise in brand strategy, execution, and digital strategy, with strong writing and communication skills.

Vice President - FP&A

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is seeking an experienced Vice President of FPampA to lead the Financial Planning and Analysis team. The ideal candidate will have excellent analytical and communication skills, and will be responsible for developing high-quality business strategies and operational plans.

Senior Staff Technical Program Manager - Data

Company: Airbnb

Location: USA

Posted Oct 30, 2024

Airbnb is looking for a Technical Program Manager to join their Infrastructure team. The role involves partnering with data engineering and product teams to build data-driven decision making capabilities. The ideal candidate has a technical background, strong communication skills, and experience with storage and data systems.

Senior Partner Engineer - Developer Platform

Company: Reddit

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Senior Partner Engineer to join the Devvit team, responsible for technical partnerships, evangelism, and documentation. The role requires excellent problem-solving, communication, and passion for superior developer experience.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 30, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the life cycle of products, researching market trends, and working closely with various teams to create solutions that meet market demands.

Field Marketing Manager

Company: Restaurant365

Location: USA

Posted Oct 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Field Marketing Manager to support pipeline development and acceleration of prospective and existing customer accounts. The role requires experience in field marketing, preferably in B2B SaaS environments, and a strong understanding of the SaaS business model and customer journey.

Senior Software Engineer - Platform Tooling

Company: Weights & Biases

Location: USA

Posted Oct 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Software Engineer for Platform Tooling to set up and maintain infrastructure standards, develop tools, and troubleshoot issues. The company offers competitive salary, equity, and benefits packages.

Senior Analytics Engineer

Company: Rocket Money

Location: USA

Posted Oct 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for an Analytics Engineer to join their team, who will own the end-to-end process of designing, building, and maintaining data models that drive business insights and decision-making.

Director of Product & Partner Marketing

Company: Mercury

Location: USA

Posted Oct 30, 2024

The text describes Procter & Gamble's successful use of radio ads in the 1930s, and Mercury's growth and expansion into personal banking. It also outlines the requirements for a Director of Product Marketing role, including experience in product marketing, leadership, and communication skills.

Senior Marketing Manager, Bus

Company: CALSTART

Location: USA

Posted Oct 30, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are seeking a Senior Marketing Manager to develop and implement strategic marketing plans to promote their initiatives in the clean transportation industry.

Business Analyst - Business Systems & Integrations (NetSuite & Salesforce)

Company: Platform Science

Location: USA

Posted Oct 30, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are seeking a Business Analyst/Project Manager to lead the merger of two instances of NetSuite and Salesforce globally.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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