Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Machine Learning Engineer

Company: TrueML

Location: USA

Posted Oct 30, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is seeking a Senior Machine Learning Engineer to join its Data and ML Engineering team, where they will work on building a scalable and efficient infrastructure for machine learning models.

Implementation, Training Specialist

Company: Kitcheck

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

DNP Project & Practicum Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is seeking Part Time Online Visiting Professors to teach in their Doctorate of Nursing DNP online program. The university has a 130-year history and is committed to providing practitioner-focused education. The job requires a MSN and DNP or PHD or EdD degree, compact nursing license, and online teaching experience.

Staff Program Manager, R&D Strategic Operations

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is looking for a highly experienced Principal Program Manager to lead strategic programs and projects, with a focus on delivering business outcomes and setting operational excellence standards. The role requires strong leadership, communication, and collaboration skills, with experience in managing high-complexity programs and projects.

Engineering Manager

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is seeking an Engineering Manager to lead a team of engineers and help grow the organization. The role involves mentoring, coaching, and planning for the future of the team, as well as working on impactful technology and creating a best-in-class scheduling experience.

Data Architect

Company: Expel

Location: USA

Posted Oct 30, 2024

Expel is looking for a Data Platform Architect to evolve their architecture and drive innovation. The role involves leading architecture across multiple teams, collaborating with engineers and data scientists, and ensuring data quality and governance.

Lead Copywriter

Company: Resident Home

Location: USA

Posted Oct 30, 2024

Resident is a company that specializes in direct-to-consumer mattress and home furnishings. They have a mission to make inspiring products that people love and to help everyone afford a great night's sleep. They are looking for a Lead Copywriter to join their creative team and work on creating original content for their brands.

Salesforce Enterprise Account Manager

Company: NeuraFlash

Location: USA

Posted Oct 30, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is committed to nurturing positive working relationships and driving success collectively. As an Account Manager, you'll be part of the sales team focused on landing and expanding across top strategic accounts.

Account Executive

Company: Twilio

Location: USA

Posted Oct 30, 2024

Twilio is a company that is shaping the future of communications, offering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is looking for a New Business Account Executive to join their team, responsible for prospecting, solution selling, and closing new business opportunities across their messaging, voice, and email products.

AI Solutions Engineer

Company: Copy.ai

Location: USA

Posted Oct 30, 2024

Copyai is a company that believes AI will usher in a new era of human creativity, thinking, and innovation. They have a platform that makes AI accessible to all users, regardless of technical know-how, and are looking for a technical and creative AI Solutions Engineer to join their team.

Primary Care FNP Practicum - Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They are seeking part-time online visiting professors to teach in their MSN program. The university provides thorough training to new faculty members and emphasizes the importance of Chamberlain Care, a culture of service excellence and care.

Senior Manager, Content Marketing

Company: Earnest

Location: USA

Posted Oct 30, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help students pay off their debt and achieve their goals. The company values its employees and offers a range of benefits and perks. The Senior Manager Content Marketing position is responsible for developing and implementing a comprehensive content strategy to promote Earnest's mission and values.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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