Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work closely with account executives and client service teams to maximize campaign ROI. The role requires real-time bidding and programmatic media buying experience, as well as the ability to design unique campaign strategies and optimize campaigns.

Senior Risk Strategist - Expansion

Company: Mercury

Location: USA

Posted Oct 30, 2024

Mercury is hiring a strategist to lead risk strategy for personal banking and product expansion. The role requires experience in risk, consumer fintech, and trust and safety, as well as proficiency in SQL and data analysis.

Product Manager - Connect Risk and Compliance Experiences

Company: Stripe

Location: USA

Posted Oct 30, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of compliance and the role of the Product Manager in developing tools to ensure regulatory standards are met.

Implementation - Training Specialist

Company: Bluesight

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

Software Engineer - Mobile Platform

Company: Figma

Location: USA

Posted Oct 30, 2024

Figma is looking for engineers to build foundational mobile technology, leveraging expertise in C++ and cross-platform development. The team works closely with partners to build highly reliable systems and ensure quality and functionality.

Usage Investigation Specialist L2

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Usage Investigation Specialist L2 is a subject matter expert who resolves advanced IAAS UI escalations, maintains proactive generation of knowledge-based articles, and is a point of escalation for technical and high conflict scenarios. They are highly present and interactive in Teams chats, holding themselves and others accountable for a standard of excellence.

Account Supervisor

Company: Somnio

Location: USA

Posted Oct 30, 2024

Somnio is a full-service agency that provides a range of services to help clients achieve their goals. They are looking for an Account Supervisor to manage their Fortune 500 clients and drive their marketing objectives. The ideal candidate will have a proven track record of results and be passionate about helping clients succeed.

Implementation Consultant

Company: Cision

Location: USA

Posted Oct 30, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Business Development Lead - Technology Partnerships

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Business Development Lead to help build and scale their Technology Partnerships strategy. The company offers a competitive salary, benefits, and a supportive culture.

Product Manager

Company: Check

Location: USA

Posted Oct 30, 2024

Check is looking for an entrepreneurial Product Manager to lead the discovery and definition of key components within their system, driving growth for partners and enabling them to better support payroll businesses. The role requires a leader who is excited to dive deep into technology, learn payroll and tax systems, and design scalable infrastructure. The company offers a range of benefits, including stock options, flexible PTO, and parental leave.

Manager of Service Delivery

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Delivery Manager oversees a team of Provisioning Specialists, streamlining processes and working to increase customer satisfaction and reduce order fulfillment waiting time.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work with clients across a wide range of verticals, designing unique campaign strategies and ensuring client campaigns are successful.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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