Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Social Worker (MSW) - Discharge Planning/Case Management

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Dec 04, 2024

This job posting is for a Clinical Social Worker position, offering a variety of services in primary care or home health settings. The role involves providing social work interventions, psychosocial assessments, and coordinating care plans. The ideal candidate should have a Masters degree in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills and experience in a multidisciplinary team are required. Preferred qualifications include care coordination experience and familiarity with electronic charting.

Management Trainee

Company: Enterprise Mobility

Location: Washington, DC

Posted Dec 04, 2024

Enterprise is currently recruiting for its esteemed Management Training Program, offering a career path with numerous opportunities for growth. The role, located in SW or SE Washington DC, includes comprehensive training, mentoring, and a culture of promotion from within. The compensation package is robust, with a targeted first-year annual compensation of $60,194, plus potential to earn up to $64,000. Benefits include health, dental, vision insurance, life insurance, prescription coverage, a 401(k) retirement plan, and employee discounts. The company, a world-class portfolio of brands, values its employees and provides opportunities for growth. The Management Trainee will learn various aspects of the business, including customer service, sales, marketing, finance, and operations, with a focus on putting customers first.

Catering Manager - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

The Catering Manager position at the Walter E Washington Convention Center is a leadership role responsible for overseeing all aspects of catering solutions and special events. The role involves developing catering solutions, maintaining client relationships, ensuring quality in event planning and execution, and managing a team. The salary range is $70,000 to $75,000, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Qualifications include at least 2 years of experience, preferably in a management or supervisory role, and a bachelor's degree. The role requires excellent communication skills, food handlers and alcohol service certifications, and the ability to stand for extended periods.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Dec 04, 2024

PNC is seeking a Personal Banker for its Brookland branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and understanding customer needs. The position requires 3+ years of experience or equivalent education and product knowledge. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $73,450.00.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting team development, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Sonographer - TPT/Per Diem - Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 04, 2024

The job posting is for an Ultrasound Technologist position, requiring at least one year of experience. The role involves providing ultrasound imaging services to patients, preparing ultrasound rooms, and performing high-quality testing. The company is committed to its employees, offering competitive wages with a recent 9% increase. Key responsibilities include diagnostic testing, customer service, ensuring patient and employee safety, and adhering to regulatory requirements. The ideal candidate should have customer service and problem-solving skills, knowledge of radiation safety, and infection control practices. Preferred qualifications include hospital experience.

Risk & Strategy Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae is seeking a Risk & Strategy Lead Associate for a flexible hybrid role. The position involves conducting compliance and operational risk evaluations, analyzing and presenting results, and maintaining awareness of environmental changes. The ideal candidate will have 4 years of relevant experience in compliance, audit, SOX, operational risk, or strategy development, along with strong writing skills and attention to detail. Familiarity with strategic planning, change management, and D&I-related policies is beneficial. Fannie Mae offers a flexible work environment and competitive benefits.

Senior Data Architect - Threat Intelligence - Global Information Security

Company: Merrill

Location: Washington, DC

Posted Dec 04, 2024

Bank of America is seeking a Senior Threat Intelligence Data Architect with extensive cybersecurity experience. The role involves designing secure and scalable data architecture solutions, aligning with business objectives and compliance requirements. Key responsibilities include developing data architecture vision, designing data models, defining data integration strategies, and collaborating with cross-functional teams. The ideal candidate should possess in-depth knowledge of cybersecurity principles, data management best practices, and a proven track record in implementing monitoring and logging strategies. Required skills include expertise in threat intelligence platforms, data modeling tools, database management systems, and big data environments. Strong communication and collaboration skills are essential, along with project management experience and the ability to handle multiple initiatives concurrently.

Chef Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is seeking a Chef Manager for MedStar Washington Hospital Center in Washington DC. The role involves managing daily food production, ensuring Sodexo Culinary Standards, managing food costing and controls, developing menus, and managing inventory. The ideal candidate should have a strong culinary background, excellent leadership and communication skills, previous experience in high volume facilities, and knowledge of Sodexo Food Management System. Sodexo offers a comprehensive benefits package including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Federal Financials Business Consultant Junior

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking a Junior Federal Financials Business Consultant for a position in Fairfax, VA. The role involves working with clients to solve financial, budget, and audit remediation challenges. Key responsibilities include developing knowledge of clients' industries, creating SOPs, assessing financial processes for automation opportunities, and providing quality client support. Required qualifications include 2-5 years of accounting/financial experience, federal financial management/accounting experience, and knowledge of federal financial regulations. Desired qualifications include experience with Momentum, audits, SAP Business Analytics, and automation tools. The compensation range is $49,400.00 - $116,000.00. CGI offers comprehensive benefits and a supportive work environment.

Acquisition Marketing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking an Acquisition Specialist to join their subscriptions marketing team. The role involves executing strategies to increase customer engagement and conversion, collaborating with product teams, and implementing global initiatives to drive growth. The position offers comprehensive benefits, including competitive medical coverage, pension, and paid time off.

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Dec 04, 2024

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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