Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Managing Director: Federal Sales USAF and IRS/Treasury

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The successful candidate will have executive presence, technology expertise, and deep market knowledge, serving as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems. The role requires strong sales execution experience, deep knowledge of IBM's strategy and portfolio, and the ability to advise clients on technical architecture needs. The candidate should reside in the DC Northern Virginia and Southern Maryland areas.

Exchange Administrator

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 04, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a motivated Exchange Administrator to support the Department of State. The role involves monitoring, maintaining, and resolving issues with Microsoft Windows Server and Microsoft Exchange Systems on a 24x7x365 basis. The position is hybrid in the Washington, DC office with a schedule of Tuesday - Saturday, 8:30am - 4:30pm. Qualifications include a Bachelor's Degree in a related IT field, 3-5 years of Windows Server and Microsoft Exchange experience, and various certifications. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Commercial Insurance Risk and Compliance Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae offers a role for a Commercial Insurance Risk and Compliance Lead Associate. The position involves assessing and identifying potential insurance risks, collaborating with stakeholders, and supporting policy development. The role requires extensive knowledge of insurance principles, underwriting practices, and laws. The successful candidate will serve as a Subject Matter Expert, train stakeholders, audit compliance practices, and mentor team members. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Care Manager (LCSW) - Inpatient Psychiatry

Company: Lee Company

Location: Washington, CT

Posted Dec 04, 2024

Charlotte Hungerford Hospital is seeking a Master's Degree holder in Social Work (LCSW) for a part-time crisis intervention position. The role involves evaluating and treating patients in psychiatric crisis, collaborating with ED staff, and developing care plans. The hospital offers a supportive environment with biweekly clinical supervision, team huddles, professional development, and a comprehensive benefits package including medical, dental, 401(k), and generous paid time off. The ideal candidate should have experience in crisis intervention, preferably with dual diagnosis, children, adolescents, and geriatric populations.

Licensed Massage Therapist, Washington, DC

Company: Equinox

Location: Washington, DC

Posted Dec 04, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a results-driven Licensed Massage Therapist. The company offers competitive pay, a forward-thinking work environment, and opportunities for professional growth. The ideal candidate should possess a valid DC license, excellent communication skills, and a deep understanding of anatomy and movement. The role involves performing various types of massages, creating treatment plans, and maintaining a clean workspace.

Delivery Project Manager - Google Services

Company: World Wide Technology

Location: Washington, DC

Posted Dec 04, 2024

World Wide Technology (WWT) is a highly recognized company, founded in 1990, with over 10,000 employees and $20 Billion in annual revenue. Known for its world-class culture and generous benefits, WWT is committed to fostering innovation and creativity. The company is currently seeking a Project Manager for its Government Services team within Public Sector. The role involves managing Google Cloud services for a classified Intelligence Community portfolio, including Managed Service Provider (MSP) services. The Project Manager will be responsible for overall program management, ensuring customer satisfaction, and achieving financial objectives. WWT offers a competitive benefits package, including health, dental, vision care, profit sharing, and tuition reimbursement.

Federal Technology Sales Managing Director- Defense and Civilian

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The role requires executive presence, technology expertise, and deep market knowledge to serve as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark Student Nutrition is seeking a Food Service Director to manage dining operations, oversee food preparation, and ensure safety and sanitation standards. The role involves leading teams, developing culinary experiences, and managing budgets. The salary ranges from $85,000 to $90,000, depending on qualifications and experience. Benefits include comprehensive health, dental, vision, and work/life resources. Key responsibilities include menu planning, staff management, and maintaining effective client relationships.

Federal Account Executive

Company: Box

Location: Washington, DC

Posted Dec 04, 2024

Box, founded in 2005 and headquartered in Redwood City, CA, is seeking a seasoned salesperson with 6+ years of experience in Sales, particularly in the Federal segment. The role involves sourcing and closing net new logos within the Federal Government segment, understanding customer challenges, and driving the sales process. The ideal candidate should have a proven track record in closing complex deals, selling to C-level executives within Federal accounts, and experience in ECM, Cloud, or SaaS sales. Box values diversity and inclusiveness, and offers competitive compensation, benefits, and equity. The role requires up to 50% travel and a minimum of 2 days per week in the assigned office.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is offering a full-time Grill Cook position with a pay range of $7.25 to $25.79 per hour. The role involves preparing and serving a variety of food items, working in a team, and ensuring a healthy and safe working environment. Sodexo values its employees, offering a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health benefits, and retirement plans. The company is committed to diversity and inclusion.

ServiceNow.Org Sr Enterprise Account Exec

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Account Executive for ServiceNow.org. This role involves producing new business sales revenue from software licenses, working with prospects and customers in a specific territory. The ideal candidate will have a mission orientation and metrics-driven mentality, with 10+ years of experience in Account Executive roles within the software industry, preferably with experience in selling to Non-Profit organizations. The role involves developing and executing a sales strategy, driving pipeline generation, and cultivating customer relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Receptionist/ Office Assistant

Company: Cooley

Location: Washington DC

Posted Dec 04, 2024

The Receptionist Office Assistant position at Cooley is a critical role that involves establishing effective work relationships with clients, attorneys, and business professionals, while providing exceptional customer service. The role requires meeting assistance, coordinating with various departments, performing routine administrative duties, and maintaining a secure and neat environment. The candidate should be knowledgeable of all personnel and departments, and have experience with Microsoft Office, iManage, and other firm applications.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages