Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

2025 Software Systems Engineer and Acquisition Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 02, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

MIT Kevin (VS)

Company: Panera Bread

Location: Washington DC

Posted Oct 02, 2024

Panera Cafe is looking for team managers who are friendly, motivated, and hardworking. The role involves building a culture of warmth, belonging, and trust, ensuring extraordinary guest experiences, and leading and developing associates. The company offers competitive pay, benefits, and opportunities for growth and development.

Senior Manager - SMO

Company: VERISIGN

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Senior Manager role at Verisign, a company that provides internet infrastructure services. The role involves overseeing the Service Management Operations team, ensuring alignment with the company's mission and long-term vision, and developing talent within the team.

Change Management Subject Matter Expert (SME)

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 02, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are looking for a Change Management Subject Matter Expert to lead and manage organizational change initiatives.

ServiceNow Developer

Company: IBM

Location: US Washington

Posted Oct 02, 2024

The job posting is for an Application Developer at IBM, responsible for leading the company into the future by translating system requirements into customized systems. The role involves working with the latest education tools and technology, and having a limitless career path. The job requires 5 years of experience working on the ServiceNow Platform, and ServiceNow Certifications.

Facilities / Engineering Operations Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 02, 2024

Sodexo is seeking a skilled Facilities Engineering Operations Manager for a Financial Services Client in Washington DC. The role involves managing preventative maintenance, repairs, projects, and vendor relationships. The ideal candidate should have a Bachelor's Degree, proven leadership experience, strong technical knowledge, and excellent communication skills. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Account Director

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

YouGov is looking for a dynamic Account Director to join their high-performing Account Management team. The ideal candidate will have a passion for client success, drive growth, and build excellent relationships. The role involves managing client relationships, boosting account value, and influencing the future direction of key accounts.

Assistant - Administrative Support Group

Company: Hogan Lovells

Location: Washington DC

Posted Oct 02, 2024

The job description is for an administrative assistant position at Hogan Lovells, a law firm. The role involves providing administrative support to lawyers and other staff, including tasks such as document preparation, email management, and travel arrangements. The ideal candidate will have experience in a law firm or similar environment, advanced working knowledge of Microsoft Office, and excellent communication and organizational skills.

Weekend Evening Concierge (Sat & Sun, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Oct 02, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. The Weekend Evening Concierge role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto values its employees, offering competitive pay, benefits, and opportunities for professional growth in a welcoming and inclusive environment.

Data Scientist

Company: Visa Inc,

Location: Washington DC

Posted Oct 02, 2024

Visa is a world leader in payments and technology, seeking a Data Scientist to join their team in Washington DC. The role involves brainstorming innovative ways to use data, communicating with clients, and developing visualizations to make complex analyses accessible.

Insider Risk Senior Associate

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 02, 2024

JPMorgan Chase & Co. is seeking an Insider Risk Senior Associate with 7+ years of experience in insider risk/threat programs. The role involves defining, detecting, and analyzing behavioral and technical indicators to assess risks and potential threats. The candidate will lead the triage of insider incidents, produce risk assessments, and develop enterprise-wide solutions for insider threat detection and mitigation. Key responsibilities include executing day-to-day operations, conducting triage of events, producing contextual analyses, and facilitating referral of anomalous activity for investigation. The ideal candidate should possess strong interpersonal and technical skills, be comfortable in a fast-paced environment, and have experience in risk assessments, multi-source research, and control environment strengthening.

Client Services Associate

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

The text describes the Data Products Client Services team at YouGov, their role, and the qualifications and skills required for the Client Services Analyst position. The company culture is also highlighted, emphasizing its values, diversity, and commitment to accuracy and ethics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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