Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Sales Manager, Commercial Launch

Company: SpaceX

Location: Washington, DC

Posted Oct 02, 2024

SpaceX, a company founded on the belief in human exploration of the stars, is seeking a Sales Manager for Commercial Launch. The role involves selling launch services, managing customer relationships, and developing new sales opportunities. The ideal candidate should have a Bachelor's degree, 5+ years of sales experience, and 3+ years of technical sales experience. Preferred qualifications include an MBA, independent motivation, strong interpersonal and negotiation skills, and experience in aerospace sales. The role requires extended hours, weekend work, and approximately 50% travel. Compensation ranges from $110,000 to $150,000 per year, with additional benefits including stock options, retirement plans, and various perks.

Catering Runner/Server Assistant- Capital One Arena - Suites/Catering

Company: Aramark

Location: Washington, DC

Posted Oct 02, 2024

The Catering Services Worker role at Aramark involves supporting event operations, setting up catering and event services, transporting equipment and supplies, serving guests, and cleaning up after events. The hourly pay ranges from $10.00 to $21.08, with benefits including medical, dental, vision, and work/life resources. Previous customer service and catering experience is preferred. The role may require physical demands and uniform usage. Aramark is committed to equal employment opportunities and fostering professional growth.

Staff, Governance Risk and Compliance

Company: BetterUp

Location: Washington DC

Posted Oct 02, 2024

The company BetterUp is looking for a Governance Risk and Compliance Sr Manager to lead their GRC strategy. The job requires experience in third-party risk management, leadership, and communication skills. The company offers a competitive compensation plan, flexible paid time off, and a culture of compliance and risk awareness.

Data and AI Software Sales Representative

Company: IBM

Location: US Washington

Posted Oct 02, 2024

The job description is for a Brand Sales Specialist in IBM's Data amp AI brand, responsible for accelerating enterprises' success by providing solutions that enable data-driven insights. The role involves developing relationships with clients, showcasing IBM's technology value, and collaborating with the sales network.

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 02, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and completing daily reports. Key responsibilities include preparing quality food, ensuring sanitation and safety practices, and supervising food temperature requirements. The position offers a competitive hourly rate of $21.05 and comprehensive benefits, including medical, dental, vision, and retirement savings plans. Aramark values employee development and equal employment opportunities.

Senior Radar Mode Architect

Company: STR

Location: Washington DC

Posted Oct 02, 2024

The Systems Development Division SDD is seeking a Senior Radar Mode Architect to support the design development and implementation of solutions for advanced multifunction Radar systems. The successful candidate will have demonstrated achievements in areas such as radar algorithms systems engineering and test amp evaluation.

ORTHOPEDIC SURGEON

Company: U.S. Army 1st Medical Recruiting Battalion

Location: Washington, District of Columbia

Posted Oct 02, 2024

As an Orthopedic Surgeon with the U.S. Army Reserve, you'll have the chance to learn advanced procedures, contribute to groundbreaking research, and make a significant impact on Soldiers' lives. Benefits include special pay, stipends, loan repayment, travel opportunities, retirement system enrollment, low-cost medical care, and shopping privileges. Requirements include a U.S. medical degree, current U.S. license, internship completion, orthopedic surgery training, age between 21-42, U.S. citizenship, and permanent residency.

LPN, Urgent Care (On Call, Days)

Company: Kaiser Permanente

Location: Longview, Washington

Posted Oct 02, 2024

The job involves participating in a healthcare team to deliver quality patient care, both in-person and remotely. The LPN performs clinical tasks such as preparing patients for visits, conducting focused assessments, and administering medications. They also contribute to patient care plans and provide health education. The LPN performs various diagnostic tests, therapies, and procedures, and maintains clinician schedules. They also handle practice management activities, including responding to patient inquiries, facilitating follow-up duties, and coordinating care for complex health needs.

Sr. Manager – Fraud/Risk Consultant

Company: Visa

Location: Washington, DC

Posted Oct 02, 2024

Visa Consulting and Analytics (VCA) is a global leader in payments and technology, offering consulting and solution services for Visa's largest issuers in the United States. The team provides a comprehensive range of consulting services to address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk. The selected candidate will primarily serve as a project leader and advisor to clients on authorizations optimization and related assignments. This is a hybrid position, requiring travel 5-10% of the time. The estimated salary range for this position is 125,500 to 214,150 USD per year.

Management and Program Analyst

Company: NTT DATA Services

Location: Washington, DC

Posted Oct 02, 2024

NTT DATA is seeking a Management and Program Analyst for a position in Washington, DC. The role involves analyzing data, developing solutions, and documenting findings. The ideal candidate should have a Bachelor's degree, extensive analytical experience, and human resources experience. They must also possess a Top Secret Clearance. NTT DATA is a global innovator in business and technology services, committed to helping clients innovate and transform for long-term success.

Senior RF/Antenna Application Engineer

Company: Ansys

Location: Washington, DC

Posted Oct 02, 2024

Ansys is seeking a Senior RF/Antenna Application Engineer to join their Customer Excellence team. The role involves providing technical pre-sales support, performing professional services, and translating customer requirements into new product features. The ideal candidate will have a BS, MS, or PhD in Electrical Engineering, with relevant experience in RF/Antenna design and simulation using Ansys software. They will work within multi-disciplinary teams, collaborate with product development teams, and support Ansys field and digital marketing. The position requires a DoD TS/SCI clearance with polygraph, and up to 50% domestic travel. Ansys values diversity, inclusion, and offers competitive benefits and awards.

Senior Network Engineer

Company: NTT DATA Services

Location: Washington, DC

Posted Oct 02, 2024

NTT DATA is seeking a Senior Network Engineer with extensive experience in network engineering, including LAN/WAN systems, routing protocols, and network access control management. The ideal candidate should have a Bachelor's degree in an IT-related field and at least 5 years of experience in each of the specified areas. The role involves managing network communications, providing work leadership, and troubleshooting network applications and devices. NTT DATA is an equal opportunity employer committed to creating a diverse and inclusive environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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