Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

H&M Sales Advisor

Company: H&M

Location: Washington, DC

Posted Oct 02, 2024

The Sales Advisor role at H&M involves providing excellent customer service, guiding customers through the store, promoting products, and maintaining a clean sales floor. The job requires fashion and product knowledge, sales experience, and a passion for fashion. H&M values diversity and offers benefits such as a staff discount, incentive program, and comprehensive wellbeing support.

Management & Sales Training Program

Company: Lee Company

Location: Fort Washington, PA

Posted Oct 02, 2024

The Sherwin-Williams Management & Sales Training Program is an 18-24 month entry-level position designed to prepare individuals for a Store Management role. The program includes 8-week training, collaboration with store management, and learning all operations, clients, and internal strategy. Graduates can expect limitless career opportunities, leadership development, and professional networking. The company values diversity and offers world-class benefits.

Account Coordinator

Company: Ascent Global Logistics

Location: Washington DC

Posted Oct 02, 2024

Ascent Global Logistics is a leading provider of expedited logistics solutions, with a strong commitment to excellence and customer satisfaction. The company offers a range of services, including air charter, ground expedited solutions, and truckload and less-than-truckload global forwarding. The Account Coordinator role is responsible for managing customer import brokerage and freight forwarding needs, and requires strong communication and problem-solving skills.

Dynamics BC Solution Architect

Company: MorganFranklin Consulting

Location: Washington DC

Posted Oct 02, 2024

The job posting is looking for a leader to manage Business Central implementations, with a focus on customer requirements, project execution, and team collaboration. The ideal candidate has experience with Dynamics Business Central, is a self-starter, and can work well in a team environment.

PT Seasonal Associate: HAGGAR

Company: Leap Services Inc.

Location: Washington DC

Posted Oct 02, 2024

Leap is seeking Part-Time Seasonal Associates to work at their Haggar Clothing boutique at Pentagon City. The ideal candidate is customer-obsessed, service-oriented, and able to work in a fast-paced environment. The job requires flexibility, adaptability, and a willingness to learn new technologies. Leap offers a competitive salary range, employee discounts, and a bonus-eligible program.

Software Engineer

Company: G2 Ops, Inc.

Location: Washington DC

Posted Oct 02, 2024

G2 Ops is seeking a highly motivated team-oriented Software Engineer to work on various aspects of software development, including analysis of system requirements, interface definitions, and synthesis of system design. The company offers competitive pay, benefits, and a collaborative office environment.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington DC

Posted Oct 02, 2024

Smartsheet is a tech company that empowers teams to manage projects and build new solutions using simple no-code tools. They are looking for an Account Executive to help build their growing Federal Civilian Government business.

Sr. Sales Architect (Global Starlink Enterprise Sales)

Company: SpaceX

Location: Washington, DC

Posted Oct 02, 2024

SpaceX, a company founded on the belief of human exploration of the stars, is seeking a Sr. Sales Architect for its Starlink Enterprise Sales team. The role involves supporting revenue targets, technical sales engagement, identifying new markets, and contributing to channel strategy. The ideal candidate should have a STEM degree or equivalent experience, extensive technical sales experience, and hands-on experience in enterprise network infrastructure. Preferred skills include strong interpersonal and analytical skills, deep computer networking experience, and proficiency in programming/scripting languages. The role requires availability for extended hours, weekend work, and approximately 50% travel. The compensation package includes a base salary, potential long-term incentives, and comprehensive benefits.

VP of Operations

Company: Call Your Mother Deli

Location: Washington DC

Posted Oct 02, 2024

Call Your Mother is a neighborhood bagel shop and deli looking for a VP of Operations to oversee operational excellence, drive efficiency, and create exceptional guest and team experiences. The ideal candidate will have expertise in multi-unit restaurant operations, strong leadership, and a passion for delivering an exceptional guest experience.

Lab Support Technician I - Full Time Nights

Company: Mercy

Location: Washington, Missouri

Posted Oct 02, 2024

Mercy is offering a Lab Support Technician position with a $1,000 sign-on bonus. The role involves supporting laboratory functions, acquiring specimens, and ensuring HIPAA confidentiality. Mercy values compassionate care, professionalism, and a positive outlook. They offer great benefits including health coverage, PTO, tuition reimbursement, and retirement funds. Mercy is committed to innovation and excellent care, providing opportunities for career growth and community impact.

Sales Development Representative, Risk Connector

Company: FiscalNote

Location: Washington, DC

Posted Oct 02, 2024

The Sales Development Representative role at FiscalNote Global Intelligence involves generating sales opportunities with non-clients for the business development team. The SDR plays a crucial role in ensuring the delivery of growth objectives, generating a well-qualified sales pipeline, and aligning marketing content with business development plans. The position requires a significant amount of training to develop as a sales professional. The main responsibilities include generating meetings for the Business Development team through various approaches, collaborating with the Business Development Manager, and focusing on one-time revenue and the Risk Connector service. The role involves targeting operational risk managers, government affairs directors, and strategy directors at enterprise-level businesses. The base salary for this position is between $50,000 and $55,000.

Principal Product Manager, Data Platforms

Company: ZoomInfo

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Principal PM position at ZoomInfo, responsible for building and owning Data Platforms and Services. The role requires a seasoned professional with 8+ years of product management experience, strong background in data platforms, data integration, and data management. The job offers competitive compensation, comprehensive benefits, and a holistic approach to employee wellbeing.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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